Sales Support Executive

Intrum; Reigate; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

33 days holidays incl. bank holidays

Private pension scheme

Employee assistance programme

Gym membership discounts

Birthday bonus day

Job summary

Intrum in the United Kingdom is seeking a proactive Sales Support Executive to be at the heart of the Sales & Commercial team, coordinating tenders, proposals and client meetings. You’ll support the Sales & Commercial Director and wider team, helping to keep activities organised and running smoothly across the business.

You’ll manage diaries, prepare reports, maintain CRM records and assist with bids, client visits and events.

Qualifications

• Experience in a sales support or executive support role within a busy team.
• Experience providing executive or administrative support to senior leaders, including diary management and travel arrangements.
• Strong organisational skills with ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication and ability to build relationships with stakeholders at all levels.
• Experience using CRM systems and familiarity with sales processes, reporting or pipeline management would be beneficial.
• Experience supporting tenders, proposals, client meetings or events would be an advantage, and willingness to learn.

Responsibilities

• Provide day-to-day administrative and operational support to the Sales & Commercial Director and team.
• Coordinate executive support activities for the Executive Team, including diary management and travel arrangements.
• Support coordination of tenders, bids and client proposals, gathering information and tracking deadlines.
• Organise client meetings, visits and commercial events, coordinating venues and materials.
• Maintain accurate sales records and CRM data, supporting pipeline tracking and reporting.
• Collaborate with colleagues across departments to ensure deadlines are met and actions followed up.
• Support diary management, meeting coordination and preparation of presentations and documents.
• Maintain confidential information and contribute ideas to improve processes.

Skills

Sales support experience

Executive support

Diary management

Meeting coordination

CRM knowledge

MS Office

Tools

CRM software

Microsoft Office

PowerPoint

Outlook

Job description

At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.

If you have a growth mindset, you’ll probably read this.

Are you our new Sales Support Executive?

As a Sales Support Executive , you’ll be at the heart of our Sales & Commercial team, helping to coordinate tenders, proposals, presentations and key sales activities.

You’ll play an important role in supporting our Sales & Commercial Director and wider team, helping to keep sales activities running smoothly. From coordinating meetings and supporting client proposals to maintaining sales records and preparing reports, you’ll help ensure the team has everything it needs to deliver successfully.

Alongside this, you’ll also provide Executive support to our Executive Team, helping to arrange client visits and meetings including diaries, meeting coordination, travel arrangements and other key business activities. It’s a varied role offering exposure across the business and the opportunity to work with colleagues at all levels.

You’ll be based at our Reigate, Surrey office, with the flexibility of hybrid working and occasional travel as required.

What you’ll do:

• Provide day-to-day administrative and operational support to the Sales & Commercial Director and wider team, helping to keep sales activities organised, efficient and running smoothly.
• Coordinate Executive support activities for our Executive Team as part of the wider role, including diary management, meeting coordination, travel arrangements and proactive support with day-to-day business priorities and client meetings.
• Support the coordination of tenders, bids and client proposals, gathering information from internal teams, tracking deadlines and assisting with the preparation of accurate, professional submissions.
• Organise client meetings, visits and commercial events, coordinating venues, invitations, logistics and supporting materials alongside colleagues and external suppliers.
• Maintain accurate sales records and opportunity information in our customer relationship management system (CRM), supporting pipeline tracking, sales reporting, forecasts and management information.
• Work closely with colleagues across Sales, Communications, Finance, Legal, Compliance and Operations to coordinate activities, share information and follow up on actions to ensure deadlines are met.
• Support the wider team with diary management, meeting coordination, travel arrangements and the preparation of professional presentations, correspondence and documentation.
• Maintain organised records, manage confidential business information with professionalism and discretion, and contribute ideas to improve administrative processes and ways of working.
• Devoted to the FCA principle of Consumer Duty, by ensuring we are driving good customer outcomes across all aspects of services that have potential to impact our customers.

What you’ll bring:

• Previous experience in sales support or Executive support role, within a busy team environment.
• Experience providing Executive or administrative support to senior leaders, including managing diaries, coordinating meetings and making travel arrangements, with the ability to handle confidential information professionally and discreetly.
• Strong organisational skills, with the ability to manage diaries, balance competing priorities, anticipate requirements, meet deadlines and maintain excellent attention to detail.
• Confident written and verbal communication and interpersonal skills, with the ability to build positive working relationships and work confidently with senior stakeholders and colleagues at all levels.
• Strong working knowledge of Microsoft Office, particularly Excel, Word, PowerPoint and Outlook, with confidence using business systems and preparing accurate, professional presentations and documentation.
• Proactive, flexible and solutions-focused approach, with the ability to use your initiative, work independently, anticipate what needs to be done, adapt to changing priorities and work collaboratively.
• Experience using a customer relationship management system (CRM) would be beneficial, along with an understanding of sales processes, reporting or pipeline management.
• Experience supporting tenders, proposals, client meetings or events would be an advantage, although we’re equally interested in your transferable skills and willingness to learn.

Most importantly, you’ll bring a positive, proactive approach, enjoy working as part of a team and be motivated by the opportunity to make a real contribution while developing your skills and experience.

What we offer: At Intrum we offer not only a challenging and rewarding career but also:

• Lifestyle: A competitive salary and attractive benefits package including 33 days holidays including bank holidays upon commencement, with the ability to buy more or sell back. You can participate in gadget schemes and give as you earn charity donation schemes. Interactive subsides events. Contributory workplace pension scheme. Additionally, you’ll get an extra day to celebrate your birthday.
• Opportunities to grow: You’ll receive training and coaching for your personal development/progression, and employee recognition programmes to help you grow in your career.
• Health: You’ll have access to private medical insurance, life assurance, and more.
• Wellbeing: You’ll enjoy discounts on gym memberships, cycle to work schemes, and a 24/7 employee assistance programme. You’ll also have sociable working hours and breakfast snacks provided in the office.
• Supportive, open, and value-driven culture: Ethics. Dedication. Solutions. Empathy. Our values aren’t just words hanging in the reception. They guide us all daily. It’s what makes our culture inclusively open, inspiringly supportive and rich in diverse perspectives. It’s why Intrum is a natural home for people ready to make a difference. And it’s why people like you recognise this is the place to do just that.

About Intrum:

Enabling financial health for people, businesses, and society.

Intrum is Europe’s leading credit management services provider, helping businesses secure payments while supporting consumers in regaining financial stability across 20 European countries.

With 9,000 dedicated employees, we work every day to create sustainable financial solutions.

At Intrum we consider everybody to be a leader. We lead ourselves when collaborate to meet the needs of our clients and customers. We are all accountable to our actions as well as trust and care for each other. This makes us all leaders, independent of role or responsibility, and this is reflected in our 3 leadership principles: Deliver Impact, Inspire Trust and Embrace Growth.

We are an equal opportunities employer and authorised and regulated by the Financial Conduct Authority. We will conduct credit, fraud, criminal record, right to work and reference checks as part of our pre-employment screening. You should not be bankrupt, have any outstanding county court judgments on your credit file. You must not have excessive default balances and any outstanding debt will be considered on a case-by-case basis.

We recognise that candidates may use AI to support research, proofreading and preparation. However, all information submitted as part of your application must be your own work and accurately reflect your skills, experience and achievements.

We may assess authenticity throughout the selection process. Any misleading, inaccurate or AI-generated content presented as your own experience may result in your application being withdrawn.

Intrum we strive to create a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.