Sales Support Executive

JR United Kingdom; Knutsford; On-site; GBP 25,000 - 30,000; Full time

Job summary

Une entreprise dynamique et en pleine croissance offre une opportunité passionnante de démarrer une carrière dans la vente en tant que Sales Support Specialist. Ce rôle combine expérience pratique avec une formation formelle dans un environnement de vente stimulant, avec des responsabilités allant de la qualification des opportunités à l'assistance des opérations de vente. Vous aurez l'occasion de développer vos compétences tout en travaillant aux côtés d'une équipe passionnée, tout en bénéficiant de rémunérations compétitives et d'un bon package d'avantages.

Benefits

Opportunités de développement professionnel et personnel

Culture d'entreprise inclusive

Options d'actions

Package d'avantages complet

Qualifications

• Diplômé récent avec un intérêt pour la technologie et les ventes.
• Excellentes compétences organisationnelles et de communication.
• Capacité à travailler de manière proactive et orientée processus.

Responsibilities

• Qualifier les opportunités de vente en évaluant les besoins des clients.
• Gérer les demandes de vente entrantes rapidement.
• Assister l'équipe de vente dans divers tâches administratives.

Skills

Organisation

Communication verbale

Détails orientés

Prioritisation

Attitude proactive

Education

Diplôme universitaire

Tools

Salesforce

Job description

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Our client is a UK-based company specialising in web application security. The company is renowned for developing a leading toolkit for web security testing.

The Job:

An exciting opportunity to kick-start your sales career by helping a thriving scale-up business achieve its ambitious growth goals. If you secure this role, you will be inducted into a Sales Apprenticeship that combines practical work experience with formal training and qualifications, allowing you to earn while learning and gain skills in customer service, sales techniques, and business operations.

The Sales Support Specialist will assist the sales team in qualifying opportunities, handling inbound sales inquiries, assisting with contractual administration during procurement, and supporting various administrative tasks to ensure smooth sales operations. This role is designed to develop into a direct sales executive role supporting SMB customer deals. This is not a cold-calling role.

Responsibilities:

• Qualify sales opportunities by assessing customer needs and requirements.
• Identify and prioritise high-potential leads to ensure efficient use of sales resources.
• Handle inbound sales enquiries promptly and professionally.
• Provide accurate information about products and services to prospective customers.
• Conduct research on potential customers to identify key decision-makers and relevant business information.
• Maintain an up-to-date database of customer information and sales leads.
• Triage incoming enquiries to determine the appropriate course of action.
• Assign enquiries to relevant sales team members or departments.
• Respond to emails and customer enquiries professionally and timely.
• Follow up to ensure customer satisfaction and address additional questions or concerns.
• Assist with administrative tasks, including preparing reports, maintaining records, and managing sales documentation.
• Support the completion of customer procurement forms.
• Perform ad hoc tasks to facilitate sales team operations.

Candidate Requirements:

• Recent graduate with interest in technology and sales.
• Strong organisation and prioritisation skills.
• Excellent written and verbal communication skills.
• Proactive attitude with a focus on process improvement.
• Detail-oriented with a focus on accuracy.

Desired Skills and Qualifications:

• Degree level education.
• Passion for learning.
• Experience in a customer-facing role (desirable).
• Experience with Salesforce or other CRMs (desirable).

Why Join Us?

• Join a passionate, diverse team committed to delivering excellent outcomes.
• Our culture is our key differentiator and strength.
• Opportunities for professional and personal development with strong support from leadership.

Benefits and Rewards:

We offer competitive salaries above market rate, based on individual skills and contributions, along with share options and a comprehensive benefits package.