Sales Support Executive

Selecta; Hemel Hempstead; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Life assurance 2x salary

Paid sick leave (5 weeks)

Free parking at Head Office

Unlimited coffee & tea

Clear career progression

Leadership support

Employee recognition scheme

Wellbeing support

Health Cash Plan

Job summary

Selecta is seeking a Sales Support Executive to bolster our busy UK sales teams across Wholesale, Remote, Field, or National Accounts. You’ll manage data analysis, reporting, and administration to free field teams to win new business and retain customers.

Key tasks include site escalations, project work, processing COFs/Credits/CRFs, RAMS communications, and client reporting. We’re looking for someone with sharp analytics, strong communication, and a results‑driven mindset.

Qualifications

• Experience in data analysis and presentation building.
• Excellent verbal and written communication to internal and external stakeholders.
• Strong desire to close deals and complete tasks.
• Excellent interpersonal skills to influence stakeholders at all levels.
• Ability to work independently with initiative.
• Experience in sales administration within a similar industry or role.
• Ability to understand financial impact of decisions and identify opportunities for Selecta.

Responsibilities

• Site escalations and providing resolutions to sites.
• Ad hoc project work including updating machine locations in systems.
• Raising COFs, Credits, and CRFs.
• Communicating site installations, surveys and RAMS.
• Chasing debt and resolving invoicing issues.
• Client reporting and providing timely updates.
• Take on additional projects as needed.

Skills

Data analysis

Reporting

Communication

Attention to detail

Job description

About Selecta Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Sales Support Executive to join our team. You will be responsible for supporting Selecta's business across one of our key four sales channels: Wholesale, Remote Sales, Field Sales, or National Accounts. The Sales Support Executive plays a key role in adding value to our clients and supporting the wider sales function. The role is multi-faceted, with client contact, administration, reporting, and sales support all forming part of the position. Supporting the salesforce is essential to allow our teams more time in the field retaining clients, winning new business, and growing our existing customer base. Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK, we deliver a national service relied upon and trusted by approximately 3,500 businesses to provide quality beverages and snacks across a variety of locations, including workplaces, schools, universities, hospitals, and many more.

Responsibilities

The Sales Support Executive will be responsible for:

• Site escalations and providing resolutions to sites
• Add Hoc Project work for example we currently do not have listed the machine locations on our systems completing and updating this would help us significantly in running the account.
• Raising COFs
• Raising Credits
• Raising CRF's
• Communicating site installations, surveys and sending RAMS.
• Support in chasing debt and resolving invoicing
• Client Reporting
• Additional Projects

Requirements

• Experience in data analysis and presentation building.
• The ability to communicate oral and written information clearly, logically, and effectively to internal and external stakeholders.
• A strong desire to close deals and complete tasks.
• Excellent interpersonal skills with the ability to influence internal and external stakeholders at all levels.
• The ability to positively influence performance within an organisation.
• An analytical mindset with confidence working with reports, templates, and detailed information.
• Strong attention to detail.
• Confidence, self-motivation, and the ability to work independently when required.
• Experience in sales administration within a comparable industry or role.
• The ability to understand the financial impact of decisions and identify opportunities for the Selecta business.

What's in it for you?

• 25 days of annual leave plus bank holidays
• Life assurance equivalent to 2x your yearly salary
• Five weeks of occupational paid sick leave for added security
• Free parking at our Head Office and other depot locations
• Unlimited coffee and tea at our offices to keep you refreshed
• Clear career progression paths with development opportunities
• Strong leadership support to help you thrive
• Employee recognition scheme to celebrate your contributions
• Mental health and wellbeing support, including access to mental health first aiders
• Health Cash Plan

At Selecta, we are committed to equal opportunities, diversity and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and we are grounded by our purpose to create more moments of joy for everyone through our ways of working.