Sales Support and Administration – Alpi UK

Albini & Pitigliani S.p.A.; Basildon; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

20 days' annual leave plus bankhols

Loyalty holiday scheme

Milestone Day

Enhanced pension contributions

Pension review with independent adviso

Death in Service benefit

Private Medical Insurance

Employee Assistance Programme (EAP)

Employee discounts platform

Job summary

ALPI UK is seeking an experienced Sales Support and Administration professional to join the Basildon-based sales team. You will manage sales leads, initiate contact with prospects by phone, and support the head of sales with reporting and data management.

Your role includes assisting in building the customer base, generating new leads, and maintaining CRM records. The position offers a structured 40-hour week and a range of employee benefits.

Qualifications

• Preferred experience in a Sales administrator or Sales support role.
• Ability to work under strict deadlines.
• Coordination and handling of sales related activities.
• Demonstrate high quality communication skills.

Responsibilities

• Assist the Head of Sales in the execution of their duties in support of the Managing Director’s vision of the company to become more competitive and profitable.
• To build and increase the company’s customer base including further promoting the awareness for the company.
• To manage & generate new leads and identify new prospects for the UK sales team, by telephone calls and e-mails
• To diarise and plan all follow up calls and actions on e-mails. Fully planned days’ work for telephone calls and planning of follow up.
• Recording of all actions and follow up required.
• Communicating information to relevant members of the external sales Team.
• Follow up of old leads, as requested by the sales team members
• Ensure Input of data into CRM program / reporting system, of daily sales activity including records of all sales, sales calls, presentations, closed sales, and follow up activities.
• To source and make cold calls to potential new clients and build portfolio of clients exclusively for the company.
• Maintain and update the SharePoint database for filed customer rates
• Compile monthly reports of actual turnover from new accounts won by the sales team
• Maintain and report on stock levels of sales materials, brochures etc, place new orders

Skills

Sales administration

Excel

Communication

Time management

CRM software

Job description

Sales Support and Administration – ALPI UK

We are looking for an experienced Sales Support and Administration to join our Sales team based at our Basildon office.

Working Hours

Monday – Friday, 8.30am – 5.30pm (inclusive of one-hour unpaid lunch) 40 hours per week

Salary

£26,500.00 to £28,000.00 per annum (depending on experience)

Job summary

To manage the gathering of sales leads and action initial contact via phone with prospects

Liaise with the field sales executives regarding warm leads

Assist the head of sales with statistic gathering, report writing, database management

Key roles and responsibilities:

• Assist the Head of Sales in the execution of their duties in support of the Managing Director’s vision of the company to become more competitive and profitable.
• To build and increase the company’s customer base including further promoting the awareness for the company.
• To manage & generate new leads and identify new prospects for the UK sales team, by telephone calls and e-mails
• To diarise and plan all follow up calls and actions on e-mails. Fully planned days’ work for telephone calls and planning of follow up. Recording of all actions and follow up required.
• Communicating information to relevant members of the external sales Team.
• Follow up of old leads, as requested by the sales team members
• Ensure Input of data into CRM program / reporting system, of daily sales activity including records of all sales, sales calls, presentations, closed sales, and follow up activities.
• To source and make cold calls to potential new clients and build portfolio of clients exclusively for the company.
• Maintain and update the SharePoint database for filed customer rates
• Compile monthly reports of actual turnover from new accounts won by the sales team
• Maintain and report on stock levels of sales materials, brochures etc, place new orders

Skills, Experience and Competencies:

• Preferred experience in a Sales administrator or Sales support role
• Ability to work under strict deadlines
• Coordination and handling of sales related activities
• Demonstrate high quality communication skills
• Proficient with Microsoft packages especially Excel as well as have general PC knowledge
• Experience and understand of logistics processes preferred but not essential, as training will be provided
• Must be able to prioritise and organise own workload with attention to detail
• Able to work independently and as part of a team

Working at ALPI UK comes with a range of benefits designed to support your wellbeing, financial future and life outside of work, including:

• 20 days' annual leave plus bank holidays
• Loyalty holiday scheme, awarding 1 additional day's annual leave for each completed year of service, up to a maximum of 5 additional days
• Milestone Day, an additional paid day off to celebrate a meaningful personal occasion of your choice
• Enhanced pension contributions, increasing to a 9% employer contribution after 1 years’ service
• Free annual pension and investment review with our independent financial adviser
• Death in Service benefit equivalent to 3 times your annual salary after 6 months' service
• Private Medical Insurance after 1 years’ service (subject to application and scheme eligibility)
• Employee Assistance Programme (EAP) for you and eligible family members
• Access to our employee discounts and benefits platform

About Us

ALPI UK is part of the Albini & Pitigliani Group, an international freight forwarding and logistics organisation with a history spanning more than 80 years. Established in Italy, the Group has grown into a global network providing logistics and supply chain solutions across international markets.

With locations across Essex, Manchester, Tamworth, Heathrow and Scotland, ALPI UK combines the strength and stability of a global business with the personal approach of a local team. We are proud to support customers across a wide range of industries through our expertise in freight forwarding, customs, warehousing and supply chain management.

Our success is built on the knowledge, commitment and expertise of our people. We foster a professional and collaborative working environment where individuals are empowered to take ownership, build strong relationships and deliver with confidence.

Values

Everything we do is guided by our 'With C.A.R.E.' values:

Commitment

Accountability

Relationships

Expertise These values shape the way we work, support our customers and collaborate with one another every day.

If you are looking to join a trusted international organisation where commitment, accountability, relationships and expertise are valued, and where you can make a meaningful contribution, we would love to hear from you.