Sales Support Administrator

AbilityNet; Warwick; Hybrid; GBP 24,000; Full time

Job summary

A leading charity organization in the UK is seeking a Sales Support Administrator to join their team. In this versatile role, you will engage with clients and assist the sales team, contributing to their success while developing your skills in sales and customer service. The position also includes extensive training and opportunities for progression within the organization.

Benefits

Pension Scheme

25 Days Holiday plus Bank Holidays

Life Assurance

Wellbeing Plan

Training & Development Opportunities

Qualifications

• Skilled administrator with direct experience in sales or customer service.
• Strong understanding of IT beneficial for success.

Responsibilities

• Engage directly with clients, providing exceptional service and support.
• Assist the Sales Team in managing daily operations.
• Collaborate with the Marketing Team to maximize client opportunities.

Skills

Customer Service

Sales Support

IT Understanding

Education

Experience in Sales or Customer Service

Job description

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Location:Midlands – Homeworking (with requirement to travel to our Leamington Spa office once a month for team meetings)

Salary:£24,000 per annum

Employment Status:Permanent / Full-time | 35 hours per week, 9-5 Monday to Friday

The role

We are looking for a skilled administrator with direct experience in sales or a customer service role with some account management. A strong understanding of IT would also be highly beneficial for success in this role. This position offers the opportunity to develop expertise in our service portfolio, systems, and processes creating a pathway for progression into a Sales Development Representative (SDR) role.

Key Responsibilities

Reporting to the Head of Sales, you will:

• Engage directly with clients, providing exceptional service and support.
• Assist the Sales Team in achieving their targets and managing daily operations.
• Maintain meticulous attention to detail in a fast-paced environment.
• Apply a proactive mindset to problem-solving and workflow improvements.
• Work collaboratively with the Marketing Team to maximise opportunities for reaching new clients.

Download the full job description from our website for more details:https://abilitynet.org.uk/jobs/sales-support-administrator?utm_source=LinkedIn&utm_medium=Free-Job-Listing&utm_campaign=2025-May-Sales-Support-Admin

We provide outstanding training and will welcome you into a highly successful, close-knit team/organisation. Our workplace fosters diversity, inclusion, and support, ensuring a positive culture where you can reach your full potential.

We are a flexible working employer so if you would like to discuss alternative working arrangements not listed in this job advert, please reach out to us.

About AbilityNet

AbilityNet is the leading UK charity for technology and disability. We believe in a digital world accessible to all and are supported by some of the biggest names in the information technology (IT) sector, with our commercial services helping fund our work in digital inclusion which includes a range of high-quality free resources that promote best practice in accessibility and disability awareness. We also run a number of acclaimed events, including TechShare Pro, Europe's largest event for the accessibility and disability inclusion community, and our annual Technology Volunteer Conference.

Pension: AbilityNet provides a pension scheme in line with UK legislation with qualifying employees automatically enrolled within 3 months of commencement of service.

Holidays: 25 days holiday plus UK Public Holidays applicable in the UK. Holiday entitlement increases with service by 1 day per year after 5 full years’ service, up to a maximum of 30 days.

Life Assurance: AbilityNet offers Life Assurance valued at four times your salary.

Wellbeing Plan: We are committed to a healthy, happy work environment and work/life balance is important to us as an employer. We are always open to flexible working to fit in with individual needs and requirements. We provide a Simplyhealth Optimise Plan and a confidential Employee Assistance Programme.

Training & Development: We nurture talent and offer a broad range of learning and development opportunities that will help you flourish in your role. We work hard to maintain a positive working culture and are committed to helping you fulfil your potential. We value diversity and provide an open, inclusive and supportive environment to help you do your best work.

Apply and further information

Instructions

Please email a cover letter and your CV to: [e-mail].

Cover Letter: Explain how your skills, qualities, and experience demonstrate suitability for this role.

CV: Outline your career history and highlight any relevant achievements. Refer to the job description for guidance.

Closing Date: Friday 13 June 2025 at 5pm BST

Any queries about the role can also be directed to the HR Department’s email address above.

Interview Process

Step 1: If you pass the initial screening, you will be invited to a 10-minute Teams interview with HR.

Step 2: If you successfully pass the HR interview, you will be invited to a 1-hour interview with the Head of Sales and a member of the HR team. This interview is typically conducted via Teams with cameras on, but it may also take place in person at our Leamington Office — you will be informed of the format at the appropriate time.

Feedback: Please note that if we receive a high level of applications, we will only be able to provide feedback if you attend an interview.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  IT Services and IT Consulting

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