Sales Support Administrator

Onnec; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join ONNEC as a Sales Support Administrator, where you will play a pivotal role in supporting the sales team through efficient order processing and CRM management. This position requires strong organizational and communication skills, as well as familiarity with CRM software. If you're enthusiastic and customer-focused, we welcome your application!

Qualifications

• Proficient in CRM systems like Intact, Sage, or Netsuite.
• Strong Microsoft Office skills, particularly in Word, Excel, and PowerPoint.
• Ability to produce quality proposals and presentations.

Responsibilities

• Input sales orders into the ERP system.
• Update CRM with customer information and sales opportunities.
• Coordinate bids and ensure timely proposal submissions.

Skills

CRM systems familiarity

Microsoft Office Suite proficiency

Organizational skills

Interpersonal skills

Communication skills

Ability to work under pressure

Customer-focused personality

Job description

ONNEC Group is a leading independent technology partner and global integrator with over 30 years of experience and a team of 800+ global experts. We specialize in providing end-to-end connectivity solutions that propel organizations worldwide.

Our services range from structured cabling to managed services, offering complete infrastructure solutions for business connectivity. We are a rapidly growing organization committed to creating a challenging, supportive, and satisfying work environment. ONNEC has achieved the Investors in Diversity Foundational Award for our dedication to equality, diversity, and inclusion.

The Sales Support Administrator will play a crucial role in supporting ONNEC's sales team, ensuring smooth operations and efficient processes. This includes assisting the Sales Operations Manager with tasks related to Tender and Proposal preparation throughout the bid process, from initial stages to opportunity closure.

Key Responsibilities:

1. Order Processing: Accurately input sales orders into the ERP system promptly.
2. Customer Relationship Management (CRM): Update customer and sales opportunity information, track inquiries, feedback, and sales progress, and maintain an accurate sales pipeline for forecasting.
3. Sales Team Support & Process Compliance: Assist with administrative tasks, coordinate communication, help prepare bids, gather information from various teams, ensure timely proposal submission, organise meetings and training, review proposals for quality and compliance, enforce sales processes, and maintain professionalism and confidentiality.
4. Document Management: Organise and maintain sales documents and proposals, keep the tender library organized and secure.
5. Product Knowledge Support: Stay updated on company products, services, and market trends.

Qualifications and Skills:

• Familiarity with CRM systems (e.g., Intact, Sage, Netsuite)
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to produce high-quality proposals and presentations
• Strong organizational and interpersonal skills
• Excellent communication skills
• Ability to work under pressure and meet deadlines
• Flexible approach and ownership of tasks
• Enthusiastic, dynamic, and customer-focused personality
• Presentable with a confident manner

Key Relationships:

• External: Clients, Suppliers, Manufacturers

Success Metrics:

• Timely, high-quality tender documents
• Adherence to procedures and standards
• Compliance with data security and environmental policies

If you possess the required skills and experience, click apply now to be considered for the Sales Support Administrator position. We look forward to hearing from you!