Sales Support & Account Coordinator

Butler Rose Ltd; United Kingdom; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Monthly company performance bonus

Job summary

Butler Rose Ltd, in the Lancaster area, is seeking a Sales Support Account Manager to join the team. This role focuses on sales administration, coordinating internal processes, and supporting customer relationships to ensure projects progress smoothly.

You will interact with customers, suppliers and internal teams, maintaining accuracy and delivering high-level service. The position is office-based, with a monthly performance bonus and a competitive salary.

Qualifications

• Previous experience in sales administration or customer support roles.
• Strong organisational skills with ability to manage multiple tasks.
• Excellent communication and relationship-building abilities.
• High accuracy and attention to detail in all tasks.

Responsibilities

• Serve as central point of contact for customer enquiries; respond promptly and professionally.
• Support sales by producing tailored quotations and coordinating documentation.
• Monitor progress of customer orders from enquiry to delivery.
• Collaborate with operations to resolve issues and manage priorities.
• Maintain accurate customer, pricing and order data across systems.
• Build relationships with suppliers and external partners to meet requirements.
• Provide timely order updates to customers and colleagues.

Skills

Organisational skills

Communication

Relationship building

Attention to detail

Tools

CRM system

ERP system

Microsoft Office

Job description

Butler Rose Ltd, in the Lancaster area, is seeking a Sales Support Account Manager to join the team. This role focuses on sales administration, coordinating internal processes, and supporting customer relationships to ensure projects progress smoothly.

You will interact with customers, suppliers and internal teams, maintaining accuracy and delivering high-level service. The position is office-based, with a monthly performance bonus and a competitive salary.