Sales Supervisor- Stratford-London

Michael Kors; Greater London; Híbrido; GBP 30 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Cross-Brand Discounts

Vacation Allowance

Internal Mobility Across Brands

Employee Assistance Program

Resumo da oferta

Michael Kors in Stratford-upon-Avon seeks an experienced Sales Supervisor to lead a dynamic team in a fast-paced retail environment. This role involves inspiring and coaching team members, ensuring high-quality customer experiences, and effectively managing sales goals. The ideal candidate will have proven retail experience, strong leadership skills, and the ability to foster an inclusive environment. Offering cross-brand discounts and a supportive workplace culture, this position welcomes individuals from diverse backgrounds.

Qualificações

• Proven experience in retail, ideally in a customer-focused environment.
• Ability to lead and collaborate with empathy and respect.
• Comfort with technology to enhance customer experience.
• Strong organizational and interpersonal skills with attention to detail.

Responsabilidades

• Inspire, coach, and support store team members.
• Guide team to deliver exceptional customer experiences.
• Manage client database to increase sales.
• Promote proactive loss prevention.
• Use company communication platforms effectively.

Conhecimentos

Retail experience

Leadership

Empathy

Communication skills

Organizational skills

Interpersonal skills

Adaptability

Proficiency in English

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Sales Supervisor- Stratford-London page is loaded## Sales Supervisor- Stratford-Londonlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R\_783986**Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.****If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!**—- Michael Kors -**Who You Are:**You’re a collaborative and results-driven professional who thrives in a dynamic retail environment. As a sales Supervisor, you help lead a team that delivers inclusive and exceptional customer experiences—both in-store and virtually. You communicate clearly, support others with empathy, and approach challenges with adaptability, enthusiasm, and a solution-focused mindset. You value diverse perspectives and foster a culture where everyone can contribute meaningfully.**What You’ll Do:****People*** Inspire, coach, and support the store team while partnering with the host store to build a culture of accountability and performance.* Assist the management team in onboarding and developing team members, ensuring everyone feels welcomed and supported..**Sales and Service*** Guide the team to prioritize inclusive, high-quality customer experiences that builds loyalty and repeat business in store and through virtual Shopping.* Ensure MK Ambassadors maintain client communication using all available clientelling apps and tools.* Proactively manage client database to increase sales.* Set and communicate clear sales goals and KPIs, ensuring all team members understand how they contribute to success..**Operations*** Promote a proactive approach to loss prevention, collaborating with store leadership to address concerns early.* Use company communication platforms effectively and follow through on relevant updates and actions.**You’ll Need to Have:*** Proven experience in retail, ideally within a fast-paced and customer-focused environment* Ability to lead and collaborate with empathy, clarity, and respect for diverse working styles* Comfort with technology and a willingness to use digital tools to enhance customer experience* Resilience and adaptability in a dynamic retail setting* Strong organizational and interpersonal skills, with attention to detail* Familiarity with retail KPIs and Microsoft Office* Proficiency in English (spoken and written)**What We Offer:*** **Cross-Brand Discounts & Private Employee Sales** – Enjoy exclusive savings across all Capri brands.* **Vacation Allowance** – Recharge with paid time off throughout the year.* **Internal Mobility Across Capri Brands** – Explore new career paths within the broader Capri network.* **Employee Assistance Program** – Confidential support for mental, emotional, and financial wellbeing.We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/VOpening date 15th September. Start date 17th August.—The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.—At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail] Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready-to-wear, footwear, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience.