Sales Representative

EE; Earsdon; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

GP appointments

Free parking

EE product discounts

Job summary

EE is seeking a focused Sales Advisor to join our busy contact centre in Newcastle upon Tyne. You’ll train to take incoming calls from existing EE customers and help them find the best deals on phones and broadband.

You’ll explain options for EE products and assist customers, while targets remain a part of the role. Enjoy a supportive team, with perks like parking and health benefits that make the job rewarding.

Responsibilities

• Take incoming calls from existing EE customers to help them find the best deals on phones and broadband.
• Assist customers with EE products and navigate available options to suit their needs.
• Resolve customer inquiries and explain products clearly, aiming for high satisfaction.

Job description

Where

EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)

Full time

Permanent

Salary

£26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses

Start date

October 2026 onwards

What does being a sales advisor involve?

You’ll join a lively sales team in our contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell.

Forget what you’ve heard about sales

Don’t let what you’ve heard about sales put you off. Let’s smash a few myths…

Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work.

It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems.

People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console?

Why you’ll be better off at EE

• GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months.
• UNCAPPED COMMISSION – the more you sell, the more you can earn.
• BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year.
• GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT.
• FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family.
• GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.