Sales Person

Huws Gray Limited; Sunderland; On-site; GBP 19,000 - 28,000; Full time

Benefits offered by this job

Bonus scheme based on performance

Contributory pension and life cover

Staff discounts across group brands

Travel and attraction discounts

Training and development opportunities

Annual leave alongside bank holidays

Job summary

Huws Gray Limited in Sunderland is seeking a Sales Person to join our branch team. You will engage with customers in person, by phone and at the counter, offering expert advice and turning enquiries into quotes.

You’ll build lasting relationships, develop leads, and contribute to branch success while learning about building materials and the full range of products. We value flexible working options and a supportive team environment.

Qualifications

• Previous customer service experience is preferred.
• Sales experience or knowledge of building materials would be a bonus.
• Strong communication and interpersonal skills are important.

Responsibilities

• Building connections with customers in person, over the phone, and in-branch to provide expert advice.
• Preparing quotes, following up on enquiries and developing leads.
• Managing essential admin to keep things running smoothly.
• Providing up-to-date product knowledge to help customers choose the best materials.
• Maintaining well-stocked, inviting displays and collaborating with yard and counter sales.

Skills

Customer service

Building materials knowledge

Job description

Sales Person – Huws Gray Sunderland - Connect with Customers. Share Your Know-How. Help Build Something Great.

Be Part of Something Bigger at Huws Gray.

Whether you’re in the trade or simply love a good home improvement project, chances are you’ve heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in!

We’re looking for a Sales Person to join the team at our Sunderland branch. Our sales people thrive on great conversations, building lasting relationships, and driving branch success.

What You’ll Be Doing

Building connections – with customers in person, over the phone, and in the branch or yard, providing expert advice

Creating tailored solutions – preparing quotes, following up on enquiries, and developing leads

Keeping things running smoothly – managing essential admin efficiently

Offering guidance – with up-to-date product knowledge to help customers find the best materials

Enhancing the shopping experience – maintaining well-stocked, inviting displays

Collaborating – across the branch with your colleagues, including yard and counter sales, to support the team

We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.

What You’ll Bring

We celebrate individuality and know your personality and strengths matter just as much as your experience. You’ll bring some previous customer service experience, and while sales experience or knowledge of building materials would be a bonus, it isn’t essential. If you enjoy helping customers, have an interest in building materials and are keen to learn, we’ll give you all the training and support you need to grow and succeed in the role.

The right person will also bring strong time keeping, natural organisation and clear communication skills. You’ll listen well, show genuine enthusiasm and maintain sharp attention to detail. Driven, passionate and customer focused, you’ll adapt your approach to suit each individual and deliver a positive, personalised experience every time.

What’s In It For You

• A strong annual leave allowance, alongside your bank holidays
• Company bonus scheme, based on performance
• Contributory pension and life assurance
• Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
• Colleague discount across our group brands
• Attraction and travel discounts
• Training and development programmes to support your growth

We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers.

We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices.

If you need any adjustments to support you through the application or interview process, please let us know.