Sales Operations Support Specialist

JR United Kingdom; Telford; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

JR United Kingdom is looking for a Strategic Sales Operations Coordinator to support their UK sales team during a period of rapid growth. This role involves ensuring smooth coordination, data accuracy, and effective project management across key accounts, with opportunities for professional development in strategic account management.

Qualifications

• Excellent attention to detail and ability to identify inconsistencies.
• Strong organizational and project management skills.
• Confident communicator, comfortable with stakeholder engagement.

Responsibilities

• Accurately process customer orders and ensure all details are complete.
• Assist with managing large-scale client rollouts and strategic accounts.
• Gather, clean, and analyze sales data; produce reports for leadership.

Skills

Attention to Detail

Organizational Skills

Communication

Project Management

Stakeholder Engagement

Job description

Job Title: Strategic Sales Operations Coordinator

Location: Crawley – Hybrid (3 days in office, 2 days remote)

Reports to: Strategic Sales Manager

Overview

We are seeking a detail-oriented and proactive Strategic Sales Operations Coordinator to support our UK sales team during a period of rapid growth. You will serve as a key link between field sales, internal teams, and head office, ensuring smooth coordination, data accuracy, and effective project management across key accounts, DSOs, and national initiatives.

This role offers a unique opportunity to develop into strategic account management, with full support and training provided.

Key Responsibilities

• Accurately process customer orders, ensuring all details are complete (account numbers, delivery addresses, etc.)
• Act as a backup contact for clients when sales representatives are unavailable
• Project Coordination: Assist with managing large-scale client rollouts and strategic accounts; coordinate DSO training schedules and event logistics; liaise with reps to meet deadlines
• Data & Reporting: Gather, clean, and analyze sales data; produce reports for Area Sales Managers and leadership teams; follow up on incomplete data or inconsistencies
• Lead & Event Follow-Up: Track and ensure timely follow-up of leads from events and campaigns; distribute leads to team members; coordinate UK-HQ activities such as trips and form submissions; chase team members for required inputs

Skills & Experience

• Excellent attention to detail and ability to identify inconsistencies
• Strong organizational and project management skills
• Confident communicator, comfortable with stakeholder engagement
• Ability to learn technical product information
• Previous experience in admin, operations, customer service, or sales support roles

Desirable Skills (Not Essential)

• Experience in dental, medical device, or technical product environments
• Experience with CRM or ERP systems
• Event or training coordination background

Personal Attributes

• Proactive, self-driven, and accountable
• Clear and confident communicator at all levels
• Calm under pressure and solution-oriented
• Eager to learn and expand client-facing responsibilities
• Enjoys organizing and bringing structure to complex tasks