Sales Operations Support Specialist

JR United Kingdom; Derby; Hybrid; GBP 28,000 - 40,000; Full time

Job summary

A leading company in the medical device sector seeks a detail-oriented Strategic Sales Operations Coordinator to support their sales team in the UK. This hybrid role entails coordinating sales operations, managing data integrity, and facilitating project management for key accounts. The successful candidate will receive training and has the opportunity to grow into strategic account management, making it a perfect fit for proactive individuals who enjoy multitasking and engaging with stakeholders.

Qualifications

• Excellent attention to detail and ability to identify inconsistencies.
• Proven ability to coordinate and organize tasks efficiently.
• Strong organizational and multitasking skills required.

Responsibilities

• Accurately process customer orders and ensure completeness.
• Assist in managing client rollouts and strategic accounts.
• Gather and analyze sales data to produce reports.

Skills

Attention to detail

Organizational skills

Communication

Multitasking

Coordination

Education

Experience in admin, operations, customer service, or sales support

Tools

CRM or ERP systems

Job description

Job Title: Strategic Sales Operations Coordinator

Location: Crawley – Hybrid (3 days in office, 2 days remote)

Reports to: Strategic Sales Manager

Overview

We are seeking a detail-oriented and proactive Strategic Sales Operations Coordinator to support our UK sales team during a phase of rapid growth. You will serve as a key link between field sales, internal teams, and head office, ensuring seamless coordination, data integrity, and effective project management across key accounts, DSOs, and national initiatives.

This role offers a unique opportunity to grow into strategic account management, with full support and training provided.

Key Responsibilities

• Accurately process customer orders, ensuring all details (account numbers, delivery addresses, etc.) are complete.
• Act as a backup contact for clients when sales reps are unavailable.
• Project Coordination: Assist with managing large-scale client rollouts and strategic accounts; coordinate DSO training schedules and event logistics; liaise with reps to ensure tasks and deadlines are met.
• Data & Reporting: Gather, clean, and analyze sales data; produce reports for Area Sales Managers and leadership teams; follow up on incomplete data or inconsistencies.
• Lead & Event Follow-Up: Track and ensure timely follow-up of leads from events and campaigns; distribute leads to team members; coordinate UK-HQ activities such as trips and form submissions; chase team members for inputs.

Skills & Experience Required

• Excellent attention to detail and ability to identify inconsistencies.
• Strong organizational and multitasking skills; ability to prioritize effectively.
• Confident communicator, comfortable with stakeholder engagement.
• Proven ability to coordinate and organize tasks efficiently.
• Willingness to learn technical product information.
• Experience in admin, operations, customer service, or sales support roles.

Desirable (not essential)

• Experience in dental, medical device, or technical product environments.
• Familiarity with CRM or ERP systems.
• Background in event or training coordination.

Personal Attributes

• Proactive, self-driven, and responsible.
• Clear and confident communicator at all levels.
• Calm under pressure and solutions-oriented.
• Enthusiastic about learning and taking on client-facing responsibilities.
• Enjoys creating structure and simplifying complexity.