Sales Operations Support Specialist

JR United Kingdom; Bradford; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the sales industry is seeking a Strategic Sales Operations Coordinator to join their team. This hybrid role involves supporting the sales team, coordinating projects, and ensuring data integrity. The ideal candidate is detail-oriented, proactive, and eager to develop their skills in sales operations. Full training and support will be provided, making this an excellent opportunity for professional growth.

Qualifications

• Proven background in administrative or operational roles.
• Strong communication skills for stakeholder engagement.
• Ability to adapt and learn technical information quickly.

Responsibilities

• Manage client orders and ensure accuracy in order details.
• Coordinate projects and assist in training logistics.
• Gather and analyze sales data for reporting.

Skills

Attention to detail

Project management

Communication

Organizational skills

Technical learning capability

Education

Experience in admin, operations, or customer service

Tools

CRM systems

ERP systems

Job description

Job Specification: Strategic Sales Operations Coordinator

Location: Crawley – Hybrid (3 days in office, 2 days remote)

Reports to: Strategic Sales Manager

Overview

We are looking for a detail-oriented and proactive Strategic Sales Operations Coordinator to support our UK sales team during a phase of rapid growth. You will act as the linchpin between field sales, internal teams, and head office, ensuring seamless coordination, data integrity, and effective project management across key accounts, DSOs, and national initiatives.

This is a unique opportunity to step into a broad role with scope to grow into strategic account management, with full support and training provided.

Key Responsibilities

1. Accurately take and process customer orders
2. Ensure all order details are complete (account numbers, delivery addresses, etc.)
3. Act as a backup contact for clients when sales reps are unavailable
4. Project Coordination
5. Assist with managing large-scale client rollouts and strategic accounts
6. Coordinate DSO training schedules and event logistics
7. Liaise with reps to ensure all tasks are completed and deadlines met
8. Data & Reporting
9. Gather, clean, and analyse sales data
10. Produce reports for Area Sales Managers and leadership teams
11. Follow up with team members on incomplete data or inconsistencies
12. Lead & Event Follow-Up
13. Track and ensure timely follow-up of leads from events and campaigns
14. Distribute leads to the correct team members and monitor progress
15. Act as a point of contact for UK-HQ coordination (e.g., trips, form submissions)
16. Chase team members for required inputs to support internal processes

Skills & Experience Required

1. Excellent attention to detail and ability to spot inconsistencies
2. Ability to manage multiple projects and prioritise tasks
3. Confident communicator—comfortable chasing stakeholders for updates
4. Proven organisational and coordination ability
5. Comfortable learning technical product information
6. Previous experience in admin, operations, customer service or sales support roles

Desirable (but not essential)

1. Experience working in dental, medical device, or technical product environments
2. Experience working with CRM or ERP systems
3. Event or training coordination background

Personal Attributes

1. Highly proactive, self-driven, and accountable
2. Clear, confident communicator across all levels
3. Calm under pressure and solution-focused
4. Eager to learn and grow into more client-facing responsibilities
5. Enjoys “making things work” and bringing structure to complexity