Sales Operations Manager

Culligan UK limited; Wolverhampton; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Sales Incentive scheme

Holiday purchase scheme available

Car Allowance

Life Assurance

Pension – Salary exchange Scheme

My Culligan benefits - Discount平台

Culligan Product discounts

Employee Assistance programme

Enhanced maternity, paternity, and gal

Job summary

Culligan UK Limited is seeking an experienced Sales & Revenue Operations Manager to partner with our Commercial Leadership team and drive performance, forecasting, and CRM governance across the business.

You will lead the operational rhythm, deliver strategic insights, oversee incentive programs, and coordinate revenue initiatives, working with Sales, Marketing, L&D and senior stakeholders to maximise results.

Qualifications

• Experience in Sales Operations, Revenue Operations, or Commercial Operations.
• Strong forecasting, pipeline management, and CRM systems understanding.
• Experience partnering with senior commercial stakeholders.
• Analytical mindset with ability to influence decisions and drive improvements.

Responsibilities

• Drive sales and revenue operations strategy across the commercial function.
• Own forecasting, pipeline management, and performance reporting.
• Lead weekly and monthly business reviews with actionable insights.
• Ensure CRM governance and data integrity.
• Partner with Sales, Marketing, and Learning & Development to improve sales effectiveness.
• Oversee sales incentives, commission structures, and performance frameworks.
• Coordinate commercial campaigns and pipeline generation initiatives.
• Support territory planning, resource allocation, and sales capacity modelling.
• Analyse sales performance, win/loss trends, and revenue opportunities.
• Optimise the commercial technology stack and drive adoption of sales tools and processes.

Skills

Forecasting

CRM governance

Sales operations

Stakeholder management

Data analysis

Cross-functional collaboration

Job description

We are looking for an experienced Sales & Revenue Operations Manager to partner with our Commercial Leadership team and drive sales performance, operational excellence, and revenue growth across the business.

This is a highly visible role that sits at the heart of the commercial function, responsible for forecasting, pipeline management, CRM governance, sales performance reporting, and sales enablement. You will work closely with Sales, Marketing, Learning & Development, and senior stakeholders to ensure teams are equipped with the right processes, tools, data, and incentives to maximise performance.

The successful candidate will lead the operational rhythm of the business, providing strategic insights, improving forecast accuracy, overseeing sales incentive programmes, coordinating revenue-generating initiatives, and driving continuous improvement across sales and revenue operations.

This role would suit someone with proven experience in Sales Operations, Revenue Operations, or Commercial Operations, who can combine strong analytical skills with the ability to influence stakeholders, challenge assumptions, and drive measurable business results.

• Experience within Sales Operations, Revenue Operations, or Commercial Operations.
• Strong understanding of forecasting, pipeline management, and CRM systems.
• Experience working closely with senior commercial stakeholders.
• Commercially minded with excellent analytical and problem-solving skills.
• Ability to influence decision-making and drive operational improvements.
• Experience managing cross-functional projects and delivering business change.

Key Responsibilities

• Drive sales and revenue operations strategy across the commercial function.
• Own forecasting, pipeline management, and performance reporting.
• Lead weekly and monthly business reviews, providing actionable commercial insights.
• Ensure CRM governance, data integrity, and pipeline hygiene standards are maintained.
• Partner with Sales, Marketing, and L&D to improve sales effectiveness and team capability.
• Oversee sales incentives, commission structures, and performance frameworks.
• Coordinate commercial campaigns and pipeline generation initiatives.
• Support territory planning, resource allocation, and sales capacity modelling.
• Analyse sales performance, win/loss trends, and revenue opportunities.
• Optimise the commercial technology stack and drive adoption of sales tools and processes.

• 25 days holiday plus bank holidays
• Sales Incentive scheme
• Holiday purchase scheme available
• Car Allowance
• Life Assurance
• Pension – Salary exchange Scheme
• My Culligan benefits - Discount platform
• Culligan Product discounts
• Employee Assistance programme
• Enhanced maternity, paternity, and grandparent leave