Sales Operations Manager

Cornerstone; Theale; On-site; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Excellent bonus structure

30 days annual leave

Pension scheme

Private medical insurance

Cycle to Work scheme

Electric Car scheme

Retail discounts

Refer-a-friend scheme

Hybrid working

Job summary

Cornerstone is the UK's leading mobile and digital infrastructure provider, seeking a Sales Operations Manager to establish and develop our sales operations capability. You will work closely with senior leaders to create and maintain the operational framework for sales planning, forecasting, reporting and performance management.

You will ensure data quality and provide insights to support decision-making, drive accountability and enable growth within a hybrid work environment.

Qualifications

• Experience leading sales operations, revenue operations or commercial operations.

Responsibilities

• Lead day-to-day sales operations and reporting for the commercial function.
• Develop and maintain sales dashboards, forecasting and pipeline reporting.
• Improve sales processes, governance and approval workflows.
• Own CRM data quality and ensure effective use of commercial systems.
• Provide insight and support to senior commercial leaders.
• Prepare reporting and materials for executive and shareholder reviews.
• Identify opportunities to improve efficiency and performance.

Skills

Sales reporting

Forecasting

Pipeline management

CRM data governance

Stakeholder management

Data analysis

Sales operations

Tools

HubSpot

Job description

Help build the commercial engine behind our growth

Cornerstone is the UK's leading mobile and digital infrastructure provider, managing over 15,700 sites and holding 35% of the UK market. Our mission is to be famous for excellence in delivery, embracing transformation with our people and our customers at its heart.

As we continue to grow, we're looking for a Sales Operations Manager to establish and develop our sales operations capability, providing the tools, processes, reporting and governance that enable a high-performing commercial organisation.

The Role

This is a unique opportunity to shape how our commercial teams operate.

Working closely with the CRO, Head of New Business, Director of Key Accounts and Commercial & Revenue Director, you'll be responsible for creating and maintaining the operational framework that supports effective sales planning, forecasting, reporting and performance management.

You'll ensure our systems, processes and data provide the insight and structure needed to support decision-making, drive accountability and enable growth.

Why This Role Matters

As our commercial ambitions grow, so does the need for robust operational support.

You'll play a key role in improving visibility across the sales pipeline, strengthening forecasting accuracy, enhancing governance and ensuring our commercial leaders have the insight they need to make informed decisions.

You'll also support executive and shareholder reporting, helping communicate commercial performance clearly and effectively.

What You'll Do

• Lead day-to-day sales operations and reporting across the commercial function.
• Develop and maintain sales dashboards, forecasting and pipeline reporting.
• Improve sales processes, governance and approval workflows.
• Own CRM data quality and support the effective use of commercial systems.
• Provide insight and support to senior commercial leaders.
• Prepare reporting and materials for executive and shareholder reviews.
• Identify opportunities to improve efficiency, consistency and commercial performance.

What You'll Bring

You'll have experience in a Sales Operations, Revenue Operations or Commercial Operations role and a passion for building scalable ways of working.

You'll also bring:

• Strong experience in sales reporting, forecasting and pipeline management.
• Experience working with CRM platforms and sales processes, ideally including HubSpot.
• Excellent analytical skills and the ability to turn data into actionable insight.
• Strong stakeholder management and communication skills.
• Experience supporting senior leaders with reporting and business performance analysis.
• A proactive, hands-on approach with a focus on continuous improvement.
• The ability to balance strategic thinking with operational delivery.

Experience within telecoms, infrastructure, technology or another B2B commercial environment would be beneficial.

Why Join Us?

• Reward & Recognition: Competitive salary and excellent bonus structure.
• Time to Recharge: 30 days' annual leave.
• Long-Term Security: Competitive pension scheme and life insurance.
• Flexibility: Hybrid working to help you balance work and home life.
• Health & Wellbeing: Private medical insurance including dental and optical cover.
• Lifestyle Perks: Cycle to Work scheme, Electric Car scheme and retail discounts.
• Community & Growth: A generous refer-a-friend scheme and opportunities to develop your career.

Our Commitment to Inclusion

Our commitment to Equity, Diversity and Inclusion (EDI) is fundamental to our success. We strive to create an environment where every employee feels valued, respected and empowered to bring their authentic self to work.

By embracing diverse perspectives and experiences, we drive innovation and achieve better outcomes for our people, customers and communities.

We welcome applications from candidates of all backgrounds and are committed to ensuring everyone can present their best self throughout the recruitment process. If you require any adjustments, please let us know.