Sales Operations Executive - Maternity Cover

Corpay One, Inc.; Greater London; Hybrid; GBP 30,000 - 50,000; Full time

Benefits offered by this job

4 X Life insurance

Pension scheme - 5% employer

Private Healthcare

25 days Holiday (plus Holiday Buy/Sell

Access to LinkedIn learning

Free rewards and discounts via Gratidt

Job summary

Corpay is hiring a Sales Operation Executive on a maternity cover contract for 1 year at our London Moorgate office. You will support onboarding of new clients, coordinating with Sales and Compliance to ensure regulatory requirements are met while delivering a positive client experience.

Reporting to the Commercial Director EMEA, you will maintain Salesforce records, monitor timelines, and seek ways to continuously improve onboarding processes and client satisfaction.

Qualifications

• Strong organisational skills and multitasking ability.
• Excellent communication and stakeholder management.
• High attention to detail and accuracy.

Responsibilities

• Managing and coordinate the onboarding process for new clients from initial handover through to approval.
• Acting as the primary point of contact for onboarding queries and ensuring timely communication.
• Work with Sales to collect and review required documentation before Compliance review.
• Presenting a complete onboarding pack to enable a smooth KYC review.
• Liaising with Compliance (KYC/AML) to meet regulatory requirements.
• Delivering high-quality service and a positive first impression for new clients.
• Providing clear guidance on onboarding requirements and timelines.
• Maintaining accurate records within Salesforce and monitoring timelines.

Skills

Organisational skills

Communication

Stakeholder management

Attention to detail

Cross-functional collaboration

Problem solving

KYC/AML awareness

Job description

Your role What you'll be doing What We Need Corpay is currently looking to hire a Sales Operation Executive on a maternity cover contract for 1 year within our Cross Borders division. This position falls under our Payments line of business and is based in our London (Moorgate) office.

In this role you will play a key role in ensuring a smooth and efficient client onboarding process. Working closely with Sales and Compliance teams, you will support the end-to-end onboarding journey, ensuring all regulatory requirements are met while delivering positive client experience. You will report into the Commercial Director EMEA and regularly collaborate with other teams within the office.

How We Work

• Assigned workspace in the Moorgate office
• Company-issued equipment
• Formal, hands-on training

Role Responsibilities

• Managing and coordinate the onboarding process for new clients from initial handover through to approval.
• Acting as the primary point of contact for onboarding queries on the cases you manage, ensuring clear and timely communication.
• Working closely with Sales teams to ensure all required documentation is collected and reviewed before presenting to Compliance.
• Presenting compliance with a complete onboarding pack to enable a smooth KYC Review.
• Liaising with Compliance (KYC/AML teams) to ensure regulatory requirements are met efficiently.
• Delivering a high standard of service, ensuring a positive first impression for all new clients.
• Providing clear guidance to clients on onboarding requirements and timelines.
• Supporting retention by ensuring a smooth and professional onboarding journey.
• Maintaining accurate records within Salesforce.
• Monitoring onboarding timelines and escalating delays where necessary.
• Looking continuously for ways to improve onboarding processes to enhance client experience and operational efficiency.
• Being able to proactively identify and resolve onboarding bottlenecks.

Qualifications & Skills

• Strong organisational and multitasking abilities
• Strong communication and stakeholder management skills
• High attention to detail and accuracy
• Ability to work cross-functionally with Sales and Compliance teams
• Problem-solving mindset with a proactive approach
• Familiarity with KYC/AML processes and regulatory frameworks preferred
• Experience within a FX environment is beneficial

Benefits & Perks

• 4 X Life insurance
• Pension scheme - 5% employer contribution
• Private Healthcare
• 25 days Holiday (plus Holiday Buy/Sell)
• Access to LinkedIn learning
• Free rewards and discounts via Gratitudes

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally. As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies.

Transparency & Compliance

Equal Opportunity Employer Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.

Fast-growing, global, rewarding, fun, involved - at Corpay, we are all of these and more. If you are an experienced and self-motivated professional who can perform at a high level, you will be rewarded. If you have great ideas, we want to hear them. If you want your career to grow at the same rapid pace as our organization, this is the place for you. Whatever your area of expertise, you can take it to the next level at Corpay.