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Job Responsibilities
- Analyze and manipulate data in spreadsheets using advanced functions such as Lookup & Reference, Pivot tables, Math & Logical operations.
- Work extensively with databases, utilizing SQL queries to extract data, analyze datasets, identify anomalies, conduct root cause analysis, and implement corrective actions.
- Document process steps, maintain SSOT (Single Source of Truth), create user guidelines, and enable business teams to operate efficiently.
- Perform repetitive tasks with flexibility to adapt to fast-paced changes.
Technical Skills Required
- Data Analysis and Interpretation: Proficient in SQL and dashboard/table analysis.
- Spreadsheets: Advanced proficiency in MS Excel/Google Spreadsheets.
- Dashboards: Ability to create charts and tables using SQL queries in data visualization tools.
- Collaboration/Communication: Experience with Office 365, chat/messaging tools.
- CRM: Knowledge of Salesforce Lightning as a sales operations user.
Key Responsibilities
- Analyze project-specific requirements for partner onboarding, sales reporting, demand planning, pricing, and promotions.
- Define data dictionaries and maintain SSOT.
- Develop business reports on partner performance, sales anomalies, cost-to-serve, sales & marketing spend, and account-specific P&L.
- Monitor data pipelines and coordinate with engineering teams to resolve issues.
- Execute SQL queries for data extraction and validation.
- Interpret data from tables, charts, and reports; perform descriptive statistics and trend analysis.
- Configure and maintain reports on KPIs using in-house reporting tools.
- Publish periodic performance reports and recommend improvements.
- Collaborate with various teams to ensure efficient processes.
- Respond to operational issues and coordinate resolutions.
- Develop process playbooks and maintain documentation.