Sales Operations & CRM Systems Lead

Ideal Personnel & Recruitment Solutions Limited; Buckingham; On-site; GBP 40,000 - 65,000; Full time

Job summary

A leading company is seeking a Sales Operations & CRM System Lead to enhance the productivity of their sales teams. The role involves CRM management, data analysis, and supporting decision-making through insightful reporting and sales training, aiming to optimize sales operations and efficiency.

Qualifications

• Experience in Sales Operations, Sales data analysis or similar.
• Proficiency with CRM systems and sales analysis.
• Ability to work independently and manage time.

Responsibilities

• Oversee and maintain CRM development and data integrity.
• Manage sales forecasting and budgeting processes.
• Provide training and support to sales teams on tools.

Skills

Communication

Presentation skills

Data analysis

CRM proficiency

Education

Degree or HNC/D in Business Administration

Qualifications in Information Systems or Data analysis

Tools

Power BI

Sugar CRM

Job description

Our client has a permanent vacancy for a Sales Operations & CRM System Lead; overseeing and optimising their CRM, providing valuable insights and analysis to help enhance the productivity and efficiency of their sales teams.

You'll own and maintain data integrity and be responsible for mapping our sales processes.

Key Responsibilities:

CRM Management: Oversee and maintain, the development and utilisation of the CRM across the company. Ensuring data accuracy, correct coding, and usability.

Reporting & Analytics: Managing the development and maintenance of BI reporting. Using this platform to provide insights to support decision-making.

Forecasting & Budgeting: Managing sales forecasting and budgeting processes.

Training and Support: Provide training and the supporting material to the sales teams on tools and processes.

Performance Metrics: Using objectives and key results to measure effectiveness of sales operations initiatives.

Management insights: provide insights on customer behaviour product sales gaps and pricing anomalies.

Requirements:

• Degree or HNC/D in Business Administration, information management or related field.
• Experience in Sales Operations, Sales data analysis or similar.
• Experience with producing power BI data and reporting dashboards.
• Proficiency with CRM systems and sales analysis.
• Strong communication and presentation skills.
• Basic/ intermediate commercial understanding of business.
• Ability to work independently and manage time.

Desirable:

• Other qualifications to support Information Systems or Data analysis
• Sugar CRM experience and data management including validation, data matching and quality control
• Positive attitude to take on different tasks.
• Show a will to succeed and make things happen.
• Be a willing part of a Team which has diverse responsibilities within the business

Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.