Sales & Operations Coordinator

Lothian Buses; Newbridge; On-site; GBP 28,000; Full time

Job summary

Lothian Buses is seeking a full-time Sales & Operations Coordinator to provide administrative support in a dynamic team. The role involves liaising with customers, managing bookings, and preparing invoices. The position offers a salary of £27,500 PA, free travel, and access to health benefits.

Benefits

Free travel on buses and trams

90% discount on one other travel card

Automatic enrolment into HSF Health Plan

Access to employee discounts

Qualifications

• Qualification in administration or equivalent experience preferred.
• Excellent organisational and communication skills are essential.
• Driving licence essential.

Responsibilities

• Provide full administrative support to the management team.
• Manage booking diary and ensure accurate scheduling.
• Prepare and issue invoices to clients in a timely manner.

Skills

Organisational skills

Attention to detail

Communication

Customer service

Education

Qualification in administration

Tools

Microsoft Office

Job description

We are looking for a full time Sales & Operations Coordinator to join our team at Lothian Motorcoaches in the West of Edinburgh. Lothian Motorcoaches offers premium private hire solutions for all occasions, operating as part of the Lothian Group.

Main Duties and Responsibilities:

• Full Administrative support to the Coaching and Touring Management team including:
• Answering all incoming calls and emails.
• Liaising with all external customers and dealing with booking enquiries.
• Manage the booking diary and ensure all coach scheduling is accurate.
• Prepare and issue invoices to clients in a timely manner.
• Managing staff uniform and stationery orders.
• Drafting documents on behalf of the management team as required: including meeting documents, letters, and notes.
  
  

Skills, Qualifications and Experience:

• Qualification in administration preferred or equivalent workplace experience.
• Excellent organisational skills, ability to multi-task and a strong attention to detail.
• Excellent written and oral communication skills.
• Proficient in using all Microsoft Office packages.
• The ability to work under pressure and to tight deadlines.
• The ability to work on own initiative.
• Excellent attention to detail.
• Strong customer service focus.
• Driving licence essential.
  
  

What we will offer you as our Sales & Operations Coordinator:

• Salary £27,500 PA.
• Monday to Friday 09:00-17:00 (37.5 hrs per week) Based in our Newbridge Depot.
• Free travel in Edinburgh and the surrounding areas on all our buses and Edinburgh Trams plus a huge 90% discount on one other travel card for a family member or friend.
• Automatic enrolment into a free HSF Health Plan, helping you with a wide range of healthcare costs including optical and dental costs as well as physiotherapy, podiatry and many more health expenses. This is fully funded by Lothian and we even provide cover for children under 18!
• Access to a range of benefits including discounts in 100’s of retailers and an Employee Assistance Programme
  
  

So, if you think you fit the bill as our Sales & Operations Coordinator then we'd love to hear from you.

Closing date Thursday 26th June 2025

If you need any assistance with your application or have any queries, please feel free to contact us on 0131 558 8011.