Sales Operations Associate

Active Silicon; Slough; On-site; GBP 25,000 - 38,000; Full time

Job summary

Active Silicon, part of Solid-State PLC, is seeking a proactive Sales Operations Associate to join our growing commercial team based in Slough, United Kingdom. You will blend customer interaction, sales support, CRM management and data analysis to drive efficiency with AI-enabled processes.

You will identify opportunities to streamline how enquiries, quotations and CRM updates are handled and how commercial processes are improved through automation.

Qualifications

• Experience in sales administration or customer support is beneficial but not required.
• Interest in AI, automation and improving processes.
• Comfortable with data and CRM systems.

Responsibilities

• Handle inbound customer enquiries.
• Support quotations and sales administration.
• Maintain CRM data and sales pipeline.
• Assist forecasting, reporting and order book management.
• Collaborate with distributors, channel partners, and cross-functional teams.

Skills

Organisational skills

Technology/AI interest

CRM systems

Proactive mindset

Sales admin experience

Tools

CRM software

AI tools

Job description

Looking to kick-start or develop your career in Sales Operations, Commercial Operations or Business Management?

Active Silicon, part of Solid-State PLC, is seeking a proactive and organised Sales Operations Associate to join our growing commercial team.

This is a fantastic opportunity to combine customer interaction, sales support, CRM management, data analysis and AI-enabled process improvement within a global technology business.

We are looking for someone who is genuinely interested in AI, automation and building smarter ways of working. You will help us identify opportunities to improve how sales enquiries, quotations, CRM updates and commercial processes are managed, using AI tools and automation technologies to drive efficiency and continuous improvement.

Key Responsibilities

• Managing inbound customer enquiries
• Supporting quotations and sales administration
• Maintaining CRM data and sales pipeline information
• Supporting forecasting, reporting and order book management
• Working with distributors and channel partners
• Helping improve processes through automation and AI tools
• Collaborating with Sales, Operations and Customer Support teams

Skills & Experience

• Strong organisational skills and attention to detail
• Interest in technology, AI and process improvement
• Comfortable working with data and CRM systems
• A proactive mindset and willingness to learn
• Previous experience in sales administration, customer support, CRM, business operations or commercial support would be beneficial but is not essential.

Why Join Us

This isn't a traditional administration role. You will play an active part in helping shape how sales operations evolve through automation, AI tools and continuous improvement, whilst gaining exposure to international customers and cutting-edge technology products.

If you are curious, ambitious and enjoy solving problems, we would love to hear from you.