Sales Operations Analyst

present of AI; Greater London; Hybride; GBP 60 000 - 90 000; Plein temps

Résumé du poste

Metaview seeks a hands-on operations partner for its EMEA sales and customer success teams. The role covers fixing systems problems during UK hours, answering data requests, setting up deal desk steps, and handling billing system access.

A strong candidate has worked with Salesforce, Chargebee or similar tools, can find root causes of bottlenecks, and can turn vague business questions into clear reports. This role builds scalable, AI-assisted processes.

Qualifications

• Experience with Salesforce and Chargebee or similar tools.
• Ability to identify root causes of bottlenecks in workflows.
• Ability to turn vague business questions into clear, actionable reports.

Responsabilités

• Fix systems problems during UK hours.
• Answer data requests from sales and customer success.
• Set up deal desk steps and processes.
• Handle billing system access for users.

Connaissances

Salesforce

Billing systems

Data analysis

Outils

Chargebee

Description du poste

This role is the hands-on operations partner for EMEA sales and customer success. It covers fixing systems problems during UK hours, answering data requests, setting up deal desk steps, and handling billing system access. A strong candidate has worked with Salesforce, Chargebee or similar tools, can find the root cause of a bottleneck, and can turn a vague business question into a clear report.

How it fits the AI era

AI can speed up the routine parts of this work, such as pulling data, drafting reports, and spotting patterns in the pipeline. What stays human is judging which problems matter most, deciding when to fix something alone or escape, and earning trust from sales reps who need quick, accurate help. The role also leans on building clear processes that both people and automated tools can follow.

How it builds AI experience

Working at a company that builds AI agents for recruiting means seeing firsthand how AI products are sold, priced, and supported. Someone in this seat could gain experience using AI to speed up reporting and workflow documentation within a modern BI setup. To build this ahead of time, practise using AI assistants to analyse sales data and automate repeat requests.

Worth showing

• Salesforce admin and troubleshooting
• Billing systems knowledge

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Metaview

Metaview is an agentic recruiting platform, per the company, where AI agents support recruiters from first search to final offer.