Sales Operations Analyst

JR United Kingdom; Birmingham; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the technology consulting space seeks a Sales Operations Analyst in Birmingham to enhance sales efficiency and performance. The ideal candidate will utilize analytics and CRM tools to drive insights and improve sales processes, contributing to a dynamic and growth-oriented environment.

Benefits

25 days annual leave plus bank holidays

Paid leave for birthday or Christmas eve

4% matched employer contributed pension

Life assurance (3x)

Access to Employee Assistance Programme

Private medical insurance

Cycle to work scheme

Access to financial advisor

Social value days for community work

Qualifications

• Prior experience in Sales Operations or Sales Analyst role.
• Strong analytical skills to drive action from data.
• Experience in tech-focused services or consulting preferred.

Responsibilities

• Collect and analyze sales data to identify trends.
• Create dashboards and reports for sales leadership.
• Maintain CRM accuracy and support sales forecasting.

Skills

Analytical mindset

CRM enhancements

Stakeholder management

Collaboration skills

Tools

Power BI

Excel

HubSpot

Bullhorn

Job description

Social network you want to login/join with:

We are TXP. We help businesses and organisations move forward, at pace and at scale. We believe in the transformative power of combining technology and people. By providing consulting expertise, development services and resourcing, we work closely with organisations to solve their most complex business problems.

Our work transforms organisations – and we take that responsibility seriously. We focus on success, pursue excellence and take ownership of everything we do.

But achieving that level of performance requires an inclusive and supportive working environment. We believe in the power of technology and people, and we help everyone here to succeed. At TXP, you can multiply your potential.

We are seeking a Sales Operations Analyst to join our high-performing commercial function. This role is essential in driving sales efficiency, performance, and strategic insight across our three sales divisions: consulting, development, and resourcing . This role is best suited to a curious, results-driven analyst with a passion for improving sales performance through CRM optimisation, actionable reporting, process improvement, and operational excellence.

The ideal candidate will have a strong background in sales operations within a tech-focused services business, with hands-on experience of tools such as Power BI and Excel, and a proven ability to translate data into strategic insights. This hybrid role involves working from our Birmingham offices, twice per week.

Key Responsibilities:

• Collect, analyse, and report on sales data to identify trends and drive performance improvements.
• Create dashboards and reports to support sales leadership decision-making.
• Maintain CRM accuracy (HubSpot and Bullhorn), working with a tools team to configure automations and workflows.
• Ensure integrity and usability of sales data across divisions.
• Support sales forecasting using existing templates and tools, with scope to recommend improvements.
• Partner with sales leadership to contribute to incentive plan design and performance tracking.
• Improve existing sales processes and define new ones where gaps are identified.
• Enhance efficiency and consistency across sales workflows and reporting.
• Collaborate with sales, marketing, and delivery teams to ensure alignment of reporting, tools, and KPIs.
• Assist with ad hoc analysis and data-led problem-solving to address commercial challenges.
• Contribute to the evolution and adoption of sales tools and systems.
• Regularly utilise Power BI, Excel modelling, and build CRM data structures.

Key Skills and Experience:

• Prior experience in a Sales Operations or Sales Analyst role.
• Strong analytical mindset with the ability to derive insights and drive action from data.
• Demonstrated experience delivering CRM enhancements, sales reporting, and process improvements with measurable business impact.
• Proficiency in CRM systems (e.g. HubSpot or Bullhorn).
• Strong working knowledge of Excel (advanced) and Power BI (preferred).
• Exceptional communication, stakeholder management, and collaboration skills.
• Comfortable working independently and taking initiative within a cross-functional team.
• Experience in a tech-focused services or consulting environment preferred.
• Project management mindset and ability to balance multiple initiatives..
• 25 days annual leave (plus bank holidays)
• An additional day of paid leave for your birthday (or Christmas eve)
• 4% Matched employer contributed pension (salary sacrifice)
• Life assurance (3x)
• Access to an Employee Assistance Programme
• Private medical insurance through our partner Aviva.
• Cycle to work scheme
• Access to an independent financial advisor
• 2 x social value days per year to give back to local communities.

Grow with us:

Work on exciting new projects

If you want to avoid getting stuck with the mundane, you’re in the right place. We work in many sectors with fantastic clients, so you’ll always be working on something exciting and challenging.

We recognise that you might have a career path planned out and you might need some support to help you move forward. We’re here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities.

Be part of the TXP growth journey

We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you’ll be part of that.