Sales Office Supervisor

Kingspan Group; Glossop; On-site; GBP 25,000 - 35,000; Full time

Job summary

Kingspan Technical Insulation in Glossop is seeking a Sales Office Supervisor to manage sales enquiries and provide excellent service to customers. The successful candidate will collaborate with teams to ensure order accuracy and timely deliveries while maintaining strong customer relationships. In return, the company offers competitive salary and enhanced annual leave.

Benefits

25 days annual leave plus bank holidays

Highly competitive salary, dependent on experience

Qualifications

• Excellent communication skills - both written and verbal.
• Time-keeping and excellent attendance record.
• Keen to build customer relationships.

Responsibilities

• Handling and pricing sales enquiries.
• Liaising with the external sales team and providing excellent customer service.
• Processing and checking all orders scheduled within your area.

Skills

Communication Skills

Customer Relationship Building

Team Player

Time-Keeping

Job description

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Why join Kingspan Technical Insulation?
Kingspan Technical Insulation is a leading manufacturer of high performance rigid insulation products and insulated systems for building services and industrial application.

We are entrepreneurial, collaborative, and we stand behind a common cause – better buildings for a better world. Our mission is to accelerate a net zero emissions future with the wellbeing of people and planet at its heart.

We help to create the schools, homes, airports, offices and other buildings where you experience life’s moments. As the world’s leading manufacturer of high-performance building materials for the global construction market - Kingspan pioneer new technologies and better ways of building for the world’s low carbon future. Our vision is to improve building performance, construction methods and ultimately the lives of people across the world. A vision that you can be a part of!

We are looking for a Sales Office Supervisor to join our team in Glossop, on a full time basis working 37.5 hours per week.

Responsibilities of our Sales Office Supervisor:

• Handling and pricing sales enquiries.
• Liaising with the external sales team.
• Providing excellent service to customers at all times.
• Undertaking stock checks on SAP.
• Liaising with planning to provide accurate delivery dates for stocked and non-stocked items.
• Processing and checking all orders scheduled within your area.
• Helping to meet daily budgets for your own geographical area.
• Communicating with the transport team to ensure that the customer receives the order on time and in full.
• Efficiently processing complaints, returns and credit requests.
• Raising quotations and logging on the database

What we are looking for in our Sales Office Supervisor:

You will have:

• Excellent communication skills- both written and verbal.
• Keen to build customer relationships.
• Time-keeping.
• Excellent attendance record.
• Team player

Whilst not essential, the following would be of benefit:

• Experience in customer service or sales preferred but not essential as training will be given.

What do we offer?

• 25 days annual leave plus bank holidays
• Highly competitive salary, dependent on experience