Sales & Marketing Solutions Architect

DHL; Wookey Hole; On-site; Confidential; Full time

Job summary

DHL is seeking a Sales & Marketing Solutions Architect to lead architectural direction and governance of key platforms such as Salesforce, AEM, Workfront, and Seismic in a global DHL context. Your work will connect business strategy with innovative technology solutions to enable DHL's digital transformation and long‑term growth.

As a senior architect, you will co‑own the architecture strategy, drive roadmaps and standards, and partner with business, engineering, and vendors to deliver scalable,

Qualifications

• 6+ years of experience in architecture roles.
• Strong expertise in multi-platform enterprise environments across Sales, Marketing and RES domains.
• Experience with Salesforce, Adobe Experience Manager (AEM), Workfront and Seismic.
• Bachelor's degree in a related field; master's preferred.

Responsibilities

• Co‑own the IT architecture strategy for Sales & Marketing technologies, aligning with DHL Group objectives.
• Lead architectural governance across Sales, Marketing, and RES platforms, including Salesforce, AEM, Workfront, Seismic, and related solutions aligned to business needs.
• Drive architecture roadmaps, standards, and plans to support business growth.
• Provide architectural oversight across projects, ensuring scalable, enterprise‑guided solutions.
• Define and design solution architectures across applications and integration touchpoints.
• Conduct feasibility assessments, platform evaluations, and solution comparisons to support strategic decision‑making.
• Review proposals from internal teams and vendors to deliver optimal business outcomes.
• Evolve the domain architecture landscape with capability models, data flows, integration maps, and transition states.
• Partner closely with business, engineering, and project teams to align technology decisions with business needs.
• Influence cross‑functional teams and vendors, championing best practices, innovation, knowledge sharing, and continuous improvement across the CoE.
• Collaborative leadership experience, mentoring colleagues, and supporting continuous improvement.
• Hold a bachelor's degree in related field (master's degree preferred but not required).

Job description

Ready to shape the future of Sales & Marketing technology at DHL? We're looking for a Sales & Marketing Solutions Architect to lead the architectural direction and governance of key Sales, Marketing, and RES platforms, such as Salesforce, Adobe Experience Manager (AEM), Workfront, Seismic, and other relevant business solutions. In this role, you'll drive scalable, business-focused solutions that support DHL's digital transformation and long‑term growth. This is an exciting opportunity to make a lasting impact by connecting business strategy with innovative technology solutions in a truly global environment. If this sounds like a team, you'd like to join … keep reading. Your key accountabilities include:

• Co‑own the IT architecture strategy for Sales & Marketing technologies, ensuring alignment with DHL Group and business objectives.
• Lead architectural governance across Sales, Marketing, and RES platforms, including Salesforce, AEM, Workfront, Seismic, and other relevant solutions aligned to business needs.
• Drive the development and implementation of architecture roadmaps, standards, and plans that support business growth.
• Provide architectural oversight across projects, promoting scalable solutions and adherence to enterprise guidelines.
• Define and design solution architectures across applications and integration touchpoints.
• Conduct feasibility assessments, platform evaluations, and solution comparisons to support strategic decision‑making.
• Review and challenge solution proposals from internal teams and vendors to deliver optimal business outcomes.
• Evolve the domain architecture landscape, including capability models, data flows, integration maps, and transition states.
• Partner closely with business, engineering, and project teams to align technology decisions with business needs.
• Influence cross‑functional teams and vendors, championing best practices, innovation, knowledge sharing, and continuous improvement across the CoE.
• 6+ years of experience in architecture roles, with a strong track record of delivering architecture strategy, governance, and business‑focused solutions.
• Strong expertise in multi‑platform enterprise environments across Sales, Marketing, and RES domains, such as Salesforce, AEM, Workfront, Seismic, and other relevant solutions.
• Proven experience within Sales, Marketing, Digital, or related business domains, with the ability to connect technology decisions to business outcomes.
• Strong solution and enterprise architecture expertise, including integrations, data flows, and platform interoperability.
• Strong stakeholder management and communication skills, with the ability to influence business, IT, and vendor teams.
• Collaborative leadership experience, driving best practices, mentoring colleagues, and supporting continuous improvement.
• Hold a bachelor's degree in related field (master's degree preferred but not required)., At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a \"Best Place to Work\"., We will ensure that all our resourcing activities are fair, transparent, and consistent across the Globe. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.