Sales Manager - Ripon St Michael (N130788)

NEXT plc; Harrogate; On-site; GBP 28,000 - 36,000; Full time

Job summary

NEXT plc in the United Kingdom is seeking a Sales Manager to lead a store team, delivering excellent customer service and achieving targets. You will coach staff, manage stock processes, and drive a high-performing retail environment.

The role emphasizes hands-on leadership, clear communication, and the ability to adapt quickly to changing business needs while maintaining a safe, commercial store operation.

Qualifications

• Passion for customers, people and products.
• Commercial understanding to create a great shopping experience.
• Team player in a fast-paced environment.
• Strong communication, calm under pressure and approachable.
• Ability to problem solve and make sound decisions.
• Plan, organise and prioritise workload effectively.

Responsibilities

• Support store management across all product areas and back-of-house.
• Lead a team to deliver outstanding service and accurate stock processes.
• Create an atmosphere that motivates and inspires the team to perform.
• Take a hands-on approach to commercial and operational activities.
• Ensure up-to-date, accurate communication to meet business needs.

Skills

Leadership

Coaching

Motivation

Communication

Teamwork

Multi-tasking

Problem solving

Decision making

Adaptability

Time management

Job description

SHIFTS YOU ARE APPLYING FOR:

38hrs p/w; Mon 11:45 - 20:00; Tue 09:00 - 17:15; Wed 09:00 - 17:15; Fri 09:00 - 17:15; Sat 11:30 - 19:00

To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.

About the Role:

To be a successful Sales Manager you will:

• Support the Store management team across all product areas, back of house and running the store when needed
• Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
• Demonstrate a hands‑on approach for all commercial and operational activities by working alongside the team
• Ensure communication is up‑to‑date and accurate at all times in order to meet business needs

We’ll offer amazing benefits (see list further below)

About You:

• You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivate others, creating a great working atmosphere and team spirit
• You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers
• A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives
• A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
• Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
• Confident when dealing with people issues
• An effective multi tasker who can plan, organise and prioritise your workload

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.

This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.