Sales Manager - Retail Technology

Zero Surplus; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Zero Surplus is seeking a commercially driven Sales Manager to lead new business development in the retail technology space from our London office. You will own the full sales lifecycle, from prospecting to close, targeting major retailers in the UK and internationally.

With at least 2 years in enterprise EPOS or similar software sales, you will build relationships with senior decision-makers and develop strategies to win complex multi-stakeholder deals, supported by the marketing and tech teams.

Qualifications

• Must have track record of winning new business and exceeding sales targets.
• Experience selling complex technology solutions with multiple stakeholders.
• 2+ years in enterprise, EPOS or comparable software/technology sales.

Responsibilities

• Identify and develop new business opportunities through prospecting and lead generation.
• Own opportunities through the full sales lifecycle from initial contact to contract close.
• Develop structured sales plans and maintain an accurate sales pipeline.
• Build relationships with senior stakeholders and decision-makers in retail organizations.
• Position technology solutions to address customer challenges and drive value.
• Develop strategic relationships within the target retail market.
• Coordinate with internal teams to manage complex sales cycles.
• Collaborate with marketing to support lead generation and campaigns.

Skills

New business development

Enterprise software sales

Negotiation

Sales pipeline management

Job description

Sales Manager - Retail Technology

London Based

Are you an experienced sales professional with a strong background in the retail technology sector?

An exciting opportunity has arisen to join an established technology business providing specialist software and digital solutions to major retailers across the UK and internationally. The business is looking for a commercially driven Sales Manager to take ownership of new business development, from identifying and qualifying prospects through to negotiation and successfully closing contracts.

This is a genuine "hunter" role, suited to someone who enjoys creating opportunities rather than simply managing an existing account base. You will be supported by colleagues across the wider business, including marketing and technical teams, to develop opportunities and deliver compelling solutions to prospective customers.

The successful candidate will ideally bring an established network within the retail sector and a strong understanding of retail Head Office, merchandising and supply chain operations. Experience selling EPOS, enterprise software or similar complex technology solutions would be highly advantageous.

There is also potential for the role to develop into a leadership position as the sales function grows, making previous people-management experience an advantage.

Key Responsibilities

• Identify and develop new business opportunities through prospecting, networking, cold calling and other lead-generation activities.
• Own opportunities throughout the complete sales lifecycle, from initial contact through to contract negotiation and close.
• Develop structured sales plans and maintain a healthy, accurate sales pipeline.
• Build strong relationships with senior stakeholders and key decision-makers within retail organisations.
• Understand prospects' commercial challenges and business strategies, positioning appropriate technology solutions to address their needs.
• Develop strategic relationships and partnerships across the target retail market.
• Manage complex sales cycles, coordinating effectively with internal teams to maximise the chance of success.
• Work closely with marketing to support lead generation and targeted sales campaigns.

About You

We're looking for a confident, commercially minded sales professional who enjoys opening doors, developing relationships and winning business. You should have at least 2 years' experience in enterprise, EPOS or comparable software/technology sales.

You must be able to demonstrate a successful track record of winning new business and exceeding sales targets, with experience selling complex solutions with multiple stakeholders involved in the decision-making process.

The role is office based, based West London along with the rest of the company totalling 30 UK staff. You'll be joining a collaborative and supportive environment, working alongside experienced colleagues across the business while having the freedom to develop your own sales strategy and network.

If you have a strong retail network, understand the challenges facing modern retailers and have a proven ability to turn opportunities into successful sales, we'd love to hear from you.