Business Development Manager – Networking (Hospitality)

Planet Paymet; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Planet Planet in London is seeking a proactive Business Development Manager to drive new hospitality-sector growth through advanced networking solutions, including HSIA, IPTV, and IP networks.

You will build and manage a healthy sales pipeline, engage hotel operators and hospitality groups, present compelling proposals, and close new business while expanding existing accounts in a hybrid work environment.

Qualifications

• Proven track record in acquiring new business within hospitality networking or tech solutions.
• Experience presenting to hotel operators and negotiating contracts.
• Familiarity with CRM systems and pipeline management.

Responsibilities

• Identify, target and acquire new hospitality customers with a structured sales plan.
• Build relationships with decision-makers; present solutions remotely and on-site.
• Lead proposals, quotations and tender processes; negotiate and close deals.
• Maintain CRM records, provide accurate forecasting and reporting.
• Collaborate with internal teams to ensure successful delivery and upsell opportunities.

Skills

New business sales

Hospitality networking

IP infrastructure

CRM experience

Negotiation skills

Presentation skills

Tools

Odoo CRM

Job description

About Planet Planet

Planet is a global technology company delivering innovative solutions that power customer experiences across hospitality and beyond. Within Planet, Hoist Group is a leading networking technology partner in the hospitality sector, specialising in the design, delivery, and support of complex IP networks. Our solutions enable hotels to deliver seamless connectivity and digital guest experiences through high-speed internet access, IPTV, and related network services, supported by 24/7 operational excellence. With a strong global presence and continued investment, Planet operates at the forefront of a fast-moving and highly competitive technology market.

Role Overview

As a Business Development Manager, you will be responsible for driving new business growth within the hospitality sector, with a focus on networking solutions including IP Networks, High-Speed Internet Access, IPTV, and Casting. This is a proactive, client-facing role focused on identifying and securing new customers, managing a strong sales pipeline, and building long-term relationships with hospitality decision-makers.

What you will do:

• Business Development & Sales Execution Identify, target, and acquire new customers within the hospitality sector. Build and execute a structured sales development plan and pipeline. Achieve and exceed quarterly and annual new business revenue targets. Conduct proactive prospecting, including cold outreach and lead generation.
• Customer Engagement & Relationship Management Build strong relationships with decision-makers across hotel operators and hospitality groups. Present solutions and lead customer discussions both remotely and on-site. Act as a trusted advisor, providing guidance on networking solutions and market developments. Respond to customer and partner enquiries in a timely and professional manner.
• Commercial Management Prepare, present, and follow up on proposals, quotations, and tenders. Lead contract negotiations and close new business opportunities. Ensure opportunities are commercially viable and aligned with business objectives. Retain and grow existing customers by extending service agreements and identifying upsell opportunities.
• Collaboration & Internal Alignment Work closely with internal teams (technical, delivery, and commercial) to ensure successful solution design and implementation. Maintain accurate and up-to-date CRM records and pipeline tracking. Provide regular, accurate reporting and forecasting to management. Participate in team initiatives, sharing best practices and contributing to overall sales performance.
• Market & Industry Engagement Monitor competitor activity and market trends. Gather customer feedback to inform product and commercial strategy. Represent the business at industry events, trade shows, and networking opportunities.

Who you are:

• Strong experience in new business sales, ideally within hospitality networking, IP infrastructure, or technology solutions (e.g. HSIA, IPTV).
• Proven track record of meeting or exceeding sales targets and managing a sales pipeline.
• Experience selling into hospitality operations with a good understanding of hotel environments.
• Strong communication, negotiation, and presentation skills (both virtual and in-person).
• Ability to work independently while contributing to a high-performing team.
• Strong organisational and time management skills, with the ability to manage multiple priorities.
• Proficient in CRM systems (e.g. Odoo) and core tools such as Excel, PowerPoint, and Outlook.
• High level of resilience, drive, and accountability in a fast-paced, growth environment.

Why Planet Planet is an equal opportunity employer where diversity is valued, and all employment decisions are based on qualifications, merit, and business need.

Join a fast-growing, innovative organisation at the forefront of hospitality technology, where you will have the opportunity to make a meaningful impact and grow your career in a dynamic and evolving market. At Planet, we embrace a hybrid work model, with three days a week in the office. Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

Company Background

Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners. Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first. With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.