Sales Manager - Middle East

Park Hyatt Los Cabos at Cabo del Sol; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

12 complimentary nights a year across

Discounted Hyatt stays for you and ass

Free meals on duty

Life Assurance

Laundry of work clothes

Headspace membership

Discount on dining across Hyatt hotels

Career development opportunities

Job summary

Hyatt Regency London - The Churchill in London seeks a Sales Manager for the Middle East to expand its presence across key markets. You will drive revenue growth by developing relationships with regional accounts, travel agencies and operators, while representing the brand at trade shows and events.

The role requires a commercially focused sales professional with hospitality or corporate account management background, capable of building long-term partnerships and delivering value to clients.

Qualifications

• Experience in hotel sales, hospitality business development or account management.
• Strong understanding of Middle East markets and ability to build long-term client relationships.

Responsibilities

• Develop and manage a portfolio of Middle East and emerging market accounts.
• Drive transient, group and event revenue opportunities.
• Represent Hyatt at trade shows and industry events focused on Middle Eastern markets.
• Conduct regular sales calls, client meetings and presentations, virtually and in person.
• Travel within the Middle East and emerging markets as required.
• Collaborate with Revenue, Reservations, Events and Operations teams to ensure seamless service delivery.

Skills

Hotel sales experience

Relationship building

Negotiation skills

Job description

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

About Hyatt Regency London - The Churchill

Hyatt Regency London - The Churchill is located in the prestigious Marylebone area of London's West End, overlooking the gardens of Portman Square and just moments from Oxford Street and Hyde Park. Inspired by the legacy of Sir Winston Churchill, the hotel reflects a sense of British heritage and timeless style.

The hotel features 440 elegant guestrooms including 50 suites, along with 11 versatile meeting and event spaces hosting a wide range of corporate events and social occasions. Dining experiences include seasonal British dishes and Afternoon Tea at The Montagu Kitchen and cocktails at the stylish Churchill Bar & Terrace.

Colleagues work in a vibrant hospitality environment welcoming both international business travellers and leisure guests to one of London's most sought after neighbourhoods.

Overview

As Sales Manager - Middle East, you will play a key role in expanding the presence of Hyatt Regency London - The Churchill across key Middle Eastern and emerging markets. Acting as the hotel's dedicated market specialist, you will drive commercial success by increasing brand awareness, strengthening market share, and identifying opportunities across leisure, corporate, diplomatic and group segments.

Working closely with internal stakeholders, you will contribute to the hotel's international sales strategy, providing market insights and fostering long-term partnerships that support sustainable revenue growth and enhance Hyatt's position within the region.

Duties and responsibilities related to the Sales Manager - Middle East role

• Develop and manage a portfolio of Middle East and emerging market accounts, driving transient, group and event revenue opportunities.
• Build and maintain relationships with travel agencies, tour operators… in the region.
• Identify, qualify and convert new business opportunities in line with the hotel's commercial objectives.
• Represent Hyatt Regency London - The Churchill at trade shows, industry events, sales missions and networking functions focused on Middle Eastern markets.
• Conduct regular sales calls, client meetings and presentations, both virtually and in person.
• Travel within the Middle East and emerging markets as required to support client engagement and business development activities.
• Negotiate corporate agreements, preferred partnerships and rate structures in line with revenue strategies.
• Collaborate with Revenue, Reservations, Events and Operations teams to ensure seamless service delivery and client satisfaction.
• Monitor market trends, competitor activity and client insights to identify growth opportunities.
• Maintain accurate account plans, sales activity reports and revenue forecasts using Hyatt sales systems.

About you

You are a commercially focused sales professional, ideally with experience in hotel sales, hospitality business development or account management. You have a strong understanding of Middle Eastern markets and enjoy building long-term client relationships that deliver mutual value and business growth.

A confident communicator and relationship builder, you are comfortable representing a luxury hotel brand, conducting presentations and attending industry events.

You are self-motivated, organised and able to manage multiple priorities while maintaining exceptional attention to detail and service standards.

Benefits you will enjoy as a Sales Manager - Middle East

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty in our colleague restaurant
• Life Assurance
• Business attire laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all-inclusive resorts across more than 80 countries, Hyatt offers opportunities to build your career within a global hospitality company recognised among Fortune's Best Companies to Work For.

At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.