Sales Manager | London Victoria

Reiss Ltd.; Greater London; On-site; GBP 36,000 - 60,000; Full time

Job summary

Reiss Limited in London Victoria is seeking a Sales Manager to join its dynamic retail team. The role involves supporting the management team, motivating staff to hit targets, and maintaining a safe, efficient store environment.

The ideal candidate has prior supervision experience, a strong customer-facing background in premium or luxury settings, and excellent communication and organisational skills. You will coach and develop the team while adapting to changing priorities.

Qualifications

• Experience leading a team in a customer-facing role.
• Background in premium or luxury retail preferred.
• Proven ability to coach and develop team members.
• Strong communication and interpersonal skills.
• Excellent organisational and decision-making abilities.
• Thrives in a fast-paced retail environment.

Responsibilities

• Deliver premium, genuine customer service that exceeds expectations.
• Inspire and guide the team with integrity and warmth.
• Drive sales by leading by example and monitoring KPIs.

Skills

Team supervision

Customer service

Coaching

Communication

Organisation

Decision making

Work under pressure

Adaptability

Job description

Why choose Reiss?

Since its creation in 1971, Reiss has established a design philosophy centred on creating modern womenswear, menswear and accessories, that transcends time and trends. Today, we operate as a modern fashion house, offering attainable luxury collections of unwavering elegance.

We are driven by a shared commitment to exceptional standards in the precision of our craftsmanship and dedication to our customers. For our retail teams, this means delivering elevated service, creating an inspiring store environment and working together to exceed customer expectations every day.

We nurture a culture of curiosity, creativity and authenticity. The shared behaviours that bind us together are more than words. They’re the mindset, energy, and actions that shape how we work together and deliver as one: ambition, accountability, courage, commitment, focus and resilience.

What's the role about?

Join our dynamic Retail team in London Victoria as a Sales Manager. In this pivotal role, you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.

Who you are

• Previous experience of supervising a team
• Strong background in a customer facing role ideally within a premium or luxury environment
• Ability to guide and coach others
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision-making skills
• Excels under pressure

What you’ll be doing

• Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations
• You act as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
• Drive sales by monitoring the team’s KPIs and leading by example with exceptional service>