Sales Manager (3 Months Fixed Term)

Fitness First UK; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a vibrant and forward-thinking company as a Sales Manager, where your passion for health and fitness will drive membership growth and enhance the lives of members. In this dynamic role, you'll lead a dedicated team, implement innovative sales strategies, and create exceptional experiences for new joiners. With opportunities for professional development and a supportive community, this position offers a unique chance to make a transformative impact in the wellness industry. If you're ready to inspire others and elevate your career, this is the perfect opportunity for you.

Benefits

Bonus Scheme

Comprehensive Benefits Portal

Complimentary Gym Membership

Discount for Family Members

Professional Development Opportunities

Qualifications

• Proven experience in sales management with a focus on member engagement.
• Strong leadership skills to motivate and develop a team.

Responsibilities

• Drive membership growth and revenue through effective sales strategies.
• Lead and develop the sales team to achieve targets and enhance member experience.

Skills

Sales Management

Team Leadership

Customer Engagement

Strategic Planning

Education

Bachelor's Degree in Business or related field

Job description

1 week ago Be among the first 25 applicants

Direct message the job poster from Fitness First UK

General Manager at Fitness First Brixton

If you are a passionate and results-driven leader with a commitment to excellence and a drive to foster a vibrant community, we would love to hear from you. Join us in making a transformative impact on the lives of our members!

About Us: At Fitness First, we are passionate about health and fitness and its transformative effect on our lives. We bring enthusiasm, energy, fun, and dedication to everything we do, inspiring others to discover their own passion for health and fitness. We are seeking a dynamic and results-driven Sales Manager to join our team and drive our membership growth and revenue.

Job Purpose: As the Sales Manager, your primary objective is to drive both unit and revenue sales performance, supporting the club's positive Net Member Movement requirement. You will provide regular updates, support, guidance, and strategy to engage and upskill the team to achieve new joiner targets with quality memberships. Through effective leadership and sales integrity, you will ensure all prospects and members receive an exceptional joiner experience. In the absence of the General Manager and other Heads of Departments, you will also take on Duty Manager responsibilities, ensuring operational standards, health & safety, and the commercial performance of the club.

Key Responsibilities

Sales and Member Engagement:

• Manage new appointments/tours, customizing each interaction and conducting structured communication.
• Follow up with no-shows and non-joiners to address concerns and re-book appointments.
• Evaluate and adjust sales strategy and activity based on performance trends.
• Confirm next day's appointments with a personalized approach to minimize cancellations.
• Plan and execute 'call drives' to proactively reach out to potential prospects and schedule appointments.
• Capture data and outcomes of calls, appointments, and tours using company systems.
  
  

Lead Generation And Conversion

• Explore new lead generation avenues, such as corporate partnerships and community events.
• Execute a detailed plan to surpass sales targets by converting leads into quality, loyal members.
• Ensure exceptional service to enhance the joiner experience and encourage referrals.
  
  

Team Development And Training

• Conduct regular meetings to coach, motivate, and develop the team.
• Provide instant feedback to team members who do not offer exceptional service.
• Guide new joiners towards personalized 1-1 sessions or group exercise classes.
• Provide comprehensive training on the ‘Joiner Experience’ focusing on personalized tours.
  
  

Operational Excellence

• Uphold operational excellence in all interactions.
• Always adhere to company policy and procedures.
  
  

Duty Management

• Ensure a great welcome and experience for every member at every opportunity.
• Deliver an excellent joiner experience and tour every time for every guest.
• Steer members to GX classes and book 1-1 sessions.
• Maintain high standards of cleanliness and hygiene in the club.
• Lead on the safety of the club, ensuring compliance with all regulations.
• Ensure all staff are clear on their responsibilities and tasks per shift.
• Deliver duty management with 100% consistency, including opening/closing duties and compliance.
  
  

What’s In It For You

• Bonus Scheme: Competitive bonus structure based on club performance and individual KPIs.
• Benefit Portal: Access to a comprehensive benefits portal offering significant discounts on various products and services.
• Health and Wellness: Complimentary gym membership for you and discount for family member.
• Professional Development: Opportunities for ongoing professional development and career advancement.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Wellness and Fitness Services

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