Sales Manager

Listers Group Limited; Worcester; On-site; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Company car

OTE £66,000

Job summary

Listers Group at Worcester is seeking a driven Sales Manager to join our Skoda dealership management team. You will lead a developing sales force, drive achievement of monthly targets and ensure an industry-leading customer buying experience.

The role requires strong leadership, effective communication, and a track record of delivering outstanding sales results. Working hours include alternating weekends with a rota for Sundays, and a company car is provided.

Qualifications

• Must have a proven track record in automotive sales management or retail management.
• Strong leadership with the ability to motivate a developing sales team.
• Excellent communication and customer service skills and the ability to handle queries effectively.
• Proven ability to achieve agreed sales targets for new and used cars within financial guidelines.

Responsibilities

• Lead and develop the sales team to achieve monthly KPI targets including unit sales, profit per unit, and add-on products.
• Build trust with customers and manage the buying experience to be industry-leading.
• Oversee daily operations including sales funnel management, deal building and vehicle preparation.
• Ensure accurate paperwork and reporting on sales activities and forecasts.
• Maintain customer data quality while complying with FCA obligations.

Skills

Sales management

KPI achievement

Customer satisfaction

Team leadership

Job description

Job Introduction

We are currently recruiting for a Sales Manager to join the management team at ourSkoda Dealership in Worcester.

The working hours are Monday to Saturday, with a day off in the week and working Sundays on a rota basis (8.30 to 6pm Monday to Friday, 9am to 5pm on Saturdays and 10am to 5pm on Sundays).

Benefits include the use of a company car and an OTE of£66,000.

The successful individual will possess a positive, hands‑on approach, with the ability to lead and motivate a developing sales team. You will be expected to achieve agreed sales targets for new and used cars, within defined operating and financial guidelines.

Role and Responsibilities

• You will build trust, communicate effectively and exceed our customer’s expectations; In essence you will ensure that our customers buying experience is industry leading. You will also be accountable for handling customer queries and complaints and ensure they are resolved effectively.


• To support the sales team in daily operations including but not limited to customer contact, sales funnel management, deal building and closing, professional vehicle preparation whilst ensuring that stock is kept to the company’s agreed levels.


• By driving the sales process and supporting the sales team in achieving their monthly KPI’s for unit sales, profit per unit, finance penetration and add‑on products, to ensure budgetary sales / profit forecasts are achieved.


• Accurate completion of all paperwork and providing reports on all sales activities ensuring accurate sales forecasts.


• Making sure that the sales team accurately and vigorously collect all customer contact and vehicle data in order to maximise the quality and content of the customer database (adhering to the Company’s FCA obligations).

About you

• You may be an existing sales manager, sales controller or retail manager looking for a new challenge or better career and reward opportunities.


• You will have the drive and talent to push the department forward; working to achieve agreed KPI’s and brand standards.


• You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction.


• In addition your need to have strong management and leadership skills, winning mentality and a real passion for the brand.


• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

• 25 days holiday plus bank holidays


• Company Pension


• Wellness Programme


• Sick Pay


• Group life insurance


• Staff discount on car servicing


• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays


• Long service and loyalty incentives


• Staff referral scheme


• In‑house, manufacturer & professional qualifications


• Free Parking / On‑site Parking


• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family‑owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be.