Sales Manager

Europcar Mobility Group; West of England; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Company car (electric) with on-site EV

Uncapped commission

Holiday allowance & pension

Eye tests & health support

Discounted rates

Job summary

Europcar Mobility Group is hiring a Sales Manager for our Bristol Airport site. You will lead rental sales agents, drive five-star service, and partner with the Station Manager to hit incremental sales targets.

We seek a proven sales leader with strong customer service skills, a drive to achieve KPIs, and the ability to motivate a team through coaching and example. A valid driving licence and solid organisation are essential.

Qualifications

• A full, valid clean driving licence, with a minimum of 4 years driving experience is required
• Ability to communicate effectively with people at all levels
• Strong customer service skills
• A positive management style
• Ability to motivate and gain commitment from the team through leading by example
• Good organisation skills
• Ability to think on your feet and work both individually and as part of a team
• Skilled in multi-tasking
• Ability to think about finding solutions rather than problems
• Professional approach
• Proven track record of driving great sales
• It is essential that you understand the challenges of the rental and sales sector, reaching KPI’s and targets and delivering your work to the highest standards

Responsibilities

• Lead a team of rental sales agents to deliver five star customer service
• Work closely with the Station Manager to achieve incremental sales RPD targets
• Maximise incremental sales through effective training, coaching and staff development
• Manage staff performance, through documented reviews and corrective actions
• Build an effective team through the promotion of a ‘Serviced Based Sales’ culture
• Support the Company’s culture of ‘Continuous Improvement’ through daily communication with staff through dedicated coaching and feedback sessions
• Ensure all administration is completed accurately according to operating procedures
• Ensure that the station consistently achieves KPIs

Job description

About Europcar Mobility Group

At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives. Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. More info at: www.europcar-mobility-group.com Ende des 19. Jahrhunderts war das Auto ein Luxus, der der Elite vorbehalten war, aber es interessierte alle und zog die Massen an: 1898 fand in Paris die erste Autoschau statt. Die Autovermietung wird einige Jahre später jenseits des Atlantiks das Licht der Welt erblicken, aber ihre Entwicklung wird durch den Ersten und dann durch den Zweiten Weltkrieg gestoppt. In der Nachkriegszeit greift ein Pariser Unternehmer die Idee wieder auf: "Wenn man es sich nicht leisten kann, ein Auto zu kaufen, warum mietet man es nicht, wenn man es braucht?" Sein Name war Raoul-Louis Mattei und 1949 gründete er "L'Abonnement Automobile": ein Unternehmen, aus dem später die Compagnie Internationale Europcars, dann Europcar, wurde. Der Hauptsitz in der Rue du Champ de Mars 11 umfasste auch eine Autovermietung. Der Erfolg des Unternehmens folgte schnell, da die Autovermietung einem echten Bedarf entsprach. 1951 war l'Abonnement Automobile das erste Unternehmen für Autovermietung ohne Fahrer und seine Flotte zählte 750 4 CV. Heute verfügt die Europcar Mobility Group durchschnittlich über 200.000 Fahrzeuge und bedient 5 Millionen Kunden in mehr als 140 Ländern. Aber die Vision, auf der unsere Gruppe gegründet wurde, ist dieselbe geblieben, während sie relevanter und vielversprechender denn je ist, da wir in das Zeitalter der Sharing Economy eintreten.

Position: Sales Manager

Europcar is looking for Sales Manager. Would you like to be part of the Europcar team? We are looking for a Sales Manager at our Bristol Airport location.

Benefits

• Competitive Basic Salary Provision of a fully electric company car with on site charging (subject to availability).
• Exceptional commission scheme - uncapped bonus potential with on target earnings.
• Starting on 6 weeks holiday (including bank holidays), increasing with length of service.
• Free on site car parking.
• Pension and a life insurance scheme.
• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications).
• Discounted car hire rates across our network.
• 20% discount on EE mobile phone contracts*
• Discounted hotel rates through the Accor Group after 12 months service*
• Cycle2Work*
• Free annual eye tests.
• Confidential legal and support service through BUPA.
• Career progression and development *forms part of current non contractual benefit offering.

Main duties

• Lead a team of rental sales agents to deliver five star customer service.
• Work closely with the Station Manager to achieve incremental sales RPD targets.
• Maximise incremental sales through effective training, coaching and staff development.
• Manage staff performance, through documented reviews and corrective actions.
• Build an effective team through the promotion of a ‘Serviced Based Sales’ culture.
• Support the Company’s culture of ‘Continuous Improvement’ through daily communication with staff through dedicated coaching and feedback sessions.
• Ensure all administration is completed accurately according to operating procedures.
• Ensure that the station consistently achieves KPIs.

Key skills and attributes required

• A full, valid clean driving licence, with a minimum of 4 years driving experience is required
• Ability to communicate effectively with people at all levels.
• Strong customer service skills.
• A positive management style.
• Ability to motivate and gain commitment from the team through leading by example.
• Good organisation skills.
• Ability to think on your feet and work both individually and as part of a team.
• Skilled in multi-tasking.
• Ability to think about finding solutions rather than problems.
• Professional approach.
• Proven track record of driving great sales.
• It is essential that you understand the challenges of the rental and sales sector, reaching KPI’s and targets and delivering your work to the highest standards.

Equal opportunities

We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity.

We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential.

If you need any accommodations or assistance during the application or interview process, please let us know.