Sales Manager

Encore

London

On-site

GBP 40,000 - 45,000

Full time

14 days+
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Job summary

Join a leading company in event services as a Sales Manager, where you will guide customers through unforgettable event experiences. This role entails driving revenue through a proactive sales approach and cultivating crucial relationships to enhance event success. Ideal candidates will possess a strong background in sales and hospitality, along with a passion for delivering world-class service.

Qualifications

  • BS/BA or 1+ years of Encore or equivalent experience preferred.
  • 1 year technology sales or hospitality experience preferred.
  • Technical aptitude and computer proficiency required.

Responsibilities

  • Guide customers through event experiences and identify solutions.
  • Drive results through a proactive, consultative sales approach.
  • Cultivate and maintain relationships with key personnel.

Skills

Communication
Sales Process Knowledge
Customer Relationship Management
Proactive Sales Approach
Technical Aptitude
Problem Solving

Education

BS/BA
1+ years equivalent experience

Job description

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London, UK

£40,000-45,000 (dependant on experience)

On-Site Role

Position Overview

The Sales Manager is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilises all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Senior Sales Manager, Cluster Sales Manager, or Technical Events Manager.

London, UK

£40,000-45,000 (dependant on experience)

On-Site Role

Position Overview

The Sales Manager is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilises all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Senior Sales Manager, Cluster Sales Manager, or Technical Events Manager.

Key Job Responsibilities

Revenue Generation

  • Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilising Encore’s sales process and methodology.
  • Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through the website, venue booking system, or other sources as assigned.
  • Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
  • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
  • Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.

Relationship Management

  • Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
  • Thoroughly research and understand customer history and previous experiences, in order to create more personalised customer experiences.
  • Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
  • Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
  • Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.

Sales Accountability

  • Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
  • Ensure all known opportunities are in CRM and completely accurate and updated at all times.
  • See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
  • Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
  • Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.

Job Qualifications

  • BS/BA or 1+ years of Encore or equivalent experience preferred
  • 1 year technology sales or hospitality experience preferred
  • Prior sales experience in audiovisual is a plus
  • Knowledge of hospitality industry and sales processes preferred
  • Technical aptitude and computer proficiency required
  • Strong written and verbal communication skills

Competencies

Deliver World Class Service

  • Hospitality
  • Ownership

Do The Right Thing

  • Safety Conscious

Drive Results

  • Action Oriented

See The Big Picture

  • Tech Savvy

Value People

  • Communicates Effectively

#INDEMEA

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Sales and Business Development
  • Industries
    Events Services

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