Sales Manager

The Address Glasgow

Glasgow

On-site

GBP 40,000 - 60,000

Full time

5 days ago

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Benefits offered by this job

Competitive salary

Professional development opportunities

Dynamic, collaborative work culture

Discounted rates for family and amigos

Long service awards

Job summary

The Address Collective seeks a Sales Manager to drive hotel revenue across The Address Glasgow and The Address Wren. You will lead client acquisition, manage key accounts, and deliver sales strategies to hit occupancy and revenue targets.

Based in Glasgow, you will build relationships with corporate clients, coordinate with marketing and operations, and oversee proposals, negotiations, and account onboarding to ensure outstanding guest experiences and growth.

Qualifications

Proven experience in sales management in hospitality.
Excellent communication and team collaboration skills.
Ability to manage multiple tasks and prioritize effectively.
Pro-active approach in identifying new opportunities.

Responsibilities

Identify and develop new business opportunities through research and targeted outreach.
Build and maintain strong relationships with key decision-makers.
Conduct regular meetings and presentations with clients.
Assist in sales strategy planning to meet targets and present tailored proposals.
Analyse market data to identify opportunities and refine sales approaches.
Negotiate terms and close deals while ensuring policy compliance.
Collaborate with marketing, product development and customer service teams.
Maintain accurate CRM records and forecast sales performance.

Skills

Sales management

Communication

Multitasking

Prospecting

Job description

Job Title: Sales Manager

Location: The Address Glasgow & The Address Wren

Employment Type: Full-Time

Overview

The Address Collective is a leading hospitality provider, dedicated to offering exceptional guest experiences through superior service, modern amenities, and strategic growth. We are seeking an experienced Sales Manager to drive hotel revenue and business growth by developing client relationships, securing new business, managing key accounts, and delivering effective sales strategies to achieve occupancy and revenue targets.

Responsibilities

Identify and Develop New Business Opportunities: Research and target potential corporate clients. Generate leads through various channels such as networking, cold calling, and industry events.
Build and Maintain Client Relationships: Develop and maintain strong, long-lasting relationships with key decision-makers.
Conduct regular meetings and presentations to existing and potential clients.
Sales Strategy and Planning: Assist in the development and implementation of effective sales strategies to achieve sales targets. Prepare and present sales proposals and contracts tailored to client needs.
Market Research and Analysis: Stay updated on industry trends, market conditions, and competitor activities. Analyse market data to identify new opportunities and improve sales strategies.
Solicits new business from non-deployed small business accounts, reader boards, and leads sent through internal referral mechanisms.
Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads.
Negotiation and Closing Deals: Negotiate terms and conditions with clients to close deals. Ensure all sales activities comply with company policies and legal regulations.
Collaboration and Coordination: Work closely with the marketing and product development teams to align sales strategies with company objectives. Coordinate with the customer service team to ensure seamless client onboarding and support.
Reporting and Documentation: Maintain accurate records of all sales activities and client interactions in the CRM system. Prepare regular reports on sales performance and forecast future sales trends.
Conducts customer facing sales activities on behalf of Dublin hotels in partnership with the team as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.).
To ensure all sales administration work is complete, follow-up calls, research calls, rate contracts etc and communicate all negotiated rates to reservation, front office and accounts.
To be strategic in establishing lasting, favorable relationships with customers/ accounts and provide them with an intelligent, co-operative professional service.
Strive to meet measurable targets and goals as per the performance management plan.
To become an active member/colleague of the company sales & marketing team and attend regular hotel and company meetings as required.
Comply with all company procedures to include all statutory procedures- Fire Health & Safety, hygiene.
To carry out any other reasonable task as assigned by management to meet with business needs.

Brand Standards

To ensure all printed material, advertising and promotions are approved before issuing.
To ensure that all branded materially used in the hotel or circulated from the hotel is in line with brand standards
To promote all marketing initiatives where appropriate.
To ensure that the agreed level of branded stock is to hand and all hotel publicity material is monitored.

Quality & Customer Service

To work with the hotel team to ensure new & existing companies are looked after, ensuring they receive excellent service to grow a loyal relationship with the customers.
To deal with any queries or complaints that may arise in a professional and efficient manner, making sure to notify the relevant manager of any problems that have occurred.

Communication, Teamwork & Leadership

To attend weekly/monthly sales meetings & regular meetings with the management team as requested.
To lead by example, specifically with regard to personal presentation, punctuality, attendance, application to work, team work and customer care.
To be flexible with regard to working hours, travel and place of work
To be conscious of expenditure in relation to travel, accommodation etc, and to find the best value when possible.

Qualifications