Sales Manager

The Caledonian Edinburgh; City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Competitive Salary

Free meals on duty

50% off F&B venues

Discounted leisure facilities

Go Hilton Team Member Travel Program

Personal development opportunities

Fully funded apprenticeships

28 Days of Annual Leave

Pension enrolment

Job summary

At The Caledonian Edinburgh, a 120-year heritage meets modern luxury, we seek a Sales Manager to drive strategic growth across the UK, Europe and emerging markets. You will cultivate relationships, generate new business and showcase our iconic hotel on the international stage.

You will lead domestic and international MICE efforts, attend trades shows, and collaborate with Hilton Worldwide Sales to maximise revenue and market share. This role offers a competitive salary and exclusive benefits.

Qualifications

• Experience in domestic and international MICE markets with agency and DMC relationships.
• Excellent communication skills: presentations, written communication and public speaking.
• Proactive, commercially minded and skilled at identifying leads and opportunities.
• Collaborative team player who builds strong partnerships across departments and Hilton Worldwide Sales.
• Analytical, ethical and detail-driven with strong problem-solving and stakeholder-management skills.

Responsibilities

• Develop and grow key markets across the UK, Europe and other international territories to drive group, incentive and event business.
• Build relationships with direct clients, DMC partners and Hilton Worldwide Sales.
• Attend international tradeshows and represent the hotel to key global accounts.
• Conduct proactive sales calls, client meetings, site visits and familiarisation trips.
• Analyse market trends and competitor activity to maximise revenue and market share.
• Create impactful sales programmes in partnership with Commercial and hotel teams.
• Source new leads and grow existing business through proactive and strategic sales activity.
• Deliver compelling site visits, familiarisation trips and client experiences.
• Produce accurate reports on appointments, leads, and business performance.
• Respond to client enquiries promptly and professionally.
• Collaborate cross-functionally to design exceptional guest experiences and sales initiatives.
• Contribute to commercial strategy, identifying short-lead and long-term opportunities.

Skills

MICE market experience

Strong communicator

Lead generation

Collaborative team player

Analytical & detail-driven

Job description

Job Ref: AM15735

Branch: The Caledonian Edinburgh

Location: The Caledonian, Edinburgh

Salary/Benefits: Competitive Salary + Exclusive Benefits

Contract type: Permanent

Hours: Full Time

Hours per week: 40 Hours Per Week

Posted date: 25/08/2026

Closing date: 14/11/2026

At The Caledonian Edinburgh, 120 years of heritage meet modern luxury. We are seeking a Sales Manager to drive strategic growth across the UK, European & Emerging Markets. In this pivotal role, you will cultivate strong relationships, generate new business and showcase our iconic hotel on the international stage.

The Person

• Experienced in the Domestic & International MICE market, with strong agency, and DMC relationships
• An exceptional communicator - confident in presentations, written communication and public speaking
• Proactive, commercially minded and skilled at identifying leads and opportunities
• A collaborative team player who builds strong partnerships across departments and Hilton Worldwide Sales
• Analytical, ethical and detail-driven, with strong problem-solving and stakeholder-management skills.

The Role

• Develop and grow key markets across the UK, Europe and other international territories where required to drive group, incentive and event business
• Build relationships with direct clients, DMC partners and Hilton Worldwide Sales
• Attend international tradeshows and represent the hotel to key global accounts
• Conduct proactive sales calls, client meetings, site visits and familiarisation trips
• Analyse market trends and competitor activity to maximise revenue and market share
• Create impactful sales programmes in partnership with Commercial and hotel teams.

Key Responsibilities

• Source new leads and grow existing business through proactive and strategic sales activity
• Deliver compelling site visits, familiarisation trips and client experiences
• Produce accurate reports on appointments, leads, and business performance
• Respond to client enquiries promptly and professionally
• Collaborate cross-functionally to design exceptional guest experiences and sales initiatives
• Contribute to commercial strategy, identifying short-lead and long-term opportunities

The Benefits

• Competitive Salary
• Free and healthy meals when on duty.
• 50% off our Food & Beverage Venues – The Court & Caley Bar
• Discounted use of Leisure Facilities
• Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&Cs apply
• 28 Days of Annual Leave, increasing with long service
• Pension enrolment
• We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!

Why Join Us

At The Caledonian Edinburgh, you’ll be part of a team that values excellence, craftsmanship and genuine hospitality. With Klarent Hospitality, your career is supported by investment in people, diversity and long-term growth.

Begin your journey with one of Edinburgh’s most iconic hotels.

Learn more: www.klarenthospitality.com/careers