Sales Manager

Yolk Recruitment Ltd; Cardiff; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Enhanced pension

Healthcare and death in service cover

Salary sacrifice electric car scheme

Employee discount scheme

Excellent career progression

Job summary

An exciting opportunity has arisen for an experienced Sales Manager to join one of Wales' leading luxury wedding and hospitality businesses.

This is a hands-on leadership role where you'll take responsibility for the performance and development of the sales team, driving enquiries, conversions and revenue while ensuring customers receive an exceptional experience from their first enquiry through to booking.

Qualifications

• At least five years of sales leadership experience.
• Commercially driven with strong performance management.
• Experience in weddings, hospitality or events preferred.

Responsibilities

• Lead, coach and develop the sales team.
• Drive enquiry conversion, retention and revenue.
• Manage targets, KPIs, forecasting and reporting.
• Improve enquiry-to-booking customer journey.
• Review sales processes, systems and communications.
• Support campaigns, showcases and commercial initiatives.
• Work closely with Marketing and Operations.

Skills

Sales leadership

Team coaching

Forecasting

Customer experience

Job description

Sales Manager | Luxury Hospitality

£35,000 - £45,000 + Performance Bonus

An exciting opportunity has arisen for an experienced Sales Manager to join one of Wales' leading luxury wedding and hospitality businesses.

This is a hands-on leadership role where you'll take responsibility for the performance and development of the sales team, driving enquiries, conversions and revenue while ensuring customers receive an exceptional experience from their first enquiry through to booking.

The role

You'll be responsible for:

• Leading, coaching and developing the sales team
• Driving enquiry conversion, retention and revenue
• Managing sales targets, KPIs, forecasting and reporting
• Improving the enquiry-to-booking customer journey
• Reviewing sales processes, systems and communications
• Supporting campaigns, showcases and commercial initiatives
• Working closely with Marketing and Operations

About you

We're looking for someone with at least five years' experience and a proven background in sales leadership.

You'll be commercially driven, confident managing performance and passionate about developing both people and customer experience.

Experience within weddings, hospitality or events would be particularly relevant, although we'd also be interested in people from other high-value sales environments such as property or automotive.

Package

• £35,000 - £45,000 salary
• Performance bonus
• Enhanced pension
• Healthcare and death in service cover
• Optional salary sacrifice electric car scheme
• Employee discount scheme
• Excellent career progression