Sales Manager

Mandeville; Birkenhead; On-site; GBP 34,000 - 54,000; Full time

Benefits offered by this job

Uncapped commission

Excellent benefits

Staff discounts

Career progression

Job summary

Mandeville is recruiting for a Showroom Sales Manager, Bathrooms, Kitchen & Bathroom Design, serving both retail consumers and trade professionals in Birkenhead. The role delivers consultative sales from initial consultation to completed sale, with design guidance and strong relationship-building.

You will drive showroom performance, manage day-to-day operations, and pursue local business opportunities while enjoying uncapped earning potential and a comprehensive benefits package.

Qualifications

• Experience selling to both trade and retail customers.
• Background in consultative showroom or retail sales.
• Bathroom, kitchen, interiors, plumbing merchant or home improvement experience.
• Track record of achieving and exceeding sales targets.
• Outstanding customer service and relationship-building skills.
• Strong commercial awareness and negotiation skills.
• Excellent communication, organisation and project management skills.
• Proactive, self-motivated approach with a passion for delivering exceptional customer experiences.

Responsibilities

• Manage the day-to-day operation of a busy bathroom showroom.
• Deliver consultative sales to both retail and trade customers, understanding their individual needs and providing tailored solutions.
• Design inspirational bathroom solutions using your product knowledge and eye for design.
• Build lasting relationships with homeowners, plumbers, installers, developers, contractors and local trade professionals.
• Produce quotations, manage projects and follow enquiries through to a successful sale.
• Maximise sales through upselling, cross-selling and identifying new business opportunities.
• Develop the showroom's reputation within the local trade community while delivering outstanding service to retail customers.
• Ensure the showroom is welcoming, inspirational and professionally presented.
• Drive local marketing initiatives to increase showroom footfall.
• Consistently achieve and exceed sales, margin and profitability targets.

Skills

Consultative sales

Showroom management

Customer service

Design knowledge

Job description

Showroom Sales Manager - Bathrooms | Kitchen & Bathroom Design | Trade & Retail Sales
Location: Birkenhead, Wirral, Merseyside
Salary: £34,000+ Basic + Uncapped Commission + Excellent Benefits

Love Sales? Passionate About Design? Build a Career Where You Can Earn Without Limits.

Are you an experienced Showroom Sales Manager, Bathroom Designer, Kitchen Designer, Design Consultant or Retail Sales professional looking for your next challenge?

Do you enjoy helping customers transform their homes while building strong relationships with both retail consumers and trade professionals? Are you commercially driven, passionate about interiors and motivated by achieving and exceeding sales targets?

We're recruiting for an exciting opportunity with a leading business within the plumbing, heating, bathrooms and home improvement sector. This is a fantastic opportunity to take ownership of a successful showroom, work with premium products and enjoy genuine career progression alongside uncapped earning potential.

The Role

As Showroom Sales Manager, you'll be responsible for delivering an exceptional customer experience from initial consultation through to completed sale. Working with both retail customers and trade professionals, you'll provide expert advice, design inspirational bathroom solutions and build long-term relationships that generate repeat business.
This is a hands-on, customer-facing role where you'll have the autonomy to grow showroom performance, develop local business opportunities and become the trusted expert for homeowners, installers, plumbers, developers and trade customers.

Key Responsibilities:

• Manage the day-to-day operation of a busy bathroom showroom.
• Deliver consultative sales to both retail and trade customers, understanding their individual needs and providing tailored solutions.
• Design inspirational bathroom solutions using your product knowledge and eye for design.
• Build lasting relationships with homeowners, plumbers, installers, developers, contractors and local trade professionals.
• Produce quotations, manage projects and follow enquiries through to a successful sale.
• Maximise sales through upselling, cross-selling and identifying new business opportunities.
• Develop the showroom's reputation within the local trade community while delivering outstanding service to retail customers.
• Ensure the showroom is welcoming, inspirational and professionally presented.
• Drive local marketing initiatives to increase showroom footfall.
• Consistently achieve and exceed sales, margin and profitability targets.

About You

You'll be passionate about customer service, sales and design, with the ability to build credibility with both trade customers and retail consumers.

You'll ideally have experience within:

• Bathroom Showrooms
• Kitchen Showrooms
• Kitchen & Bathroom Design
• KBB Retail
• Bathroom Retail
• Plumbing Merchants
• Home Improvement Retail
• Interior Design Sales
• Trade Counter Sales
• Showroom Management

You'll likely have worked as a:

• Showroom Sales Manager
• Bathroom Showroom Manager
• Bathroom Designer
• Kitchen Designer
• Kitchen Showroom Manager
• Design Consultant
• Retail Sales Manager
• Trade Sales Consultant
• Showroom Consultant
• KBB Sales Consultant

What You'll Bring

• Experience selling to both trade and retail customers.
• A proven background in consultative showroom or retail sales.
• Bathroom, kitchen, interiors, plumbing merchant or home improvement experience.
• A track record of achieving and exceeding sales targets.
• Outstanding customer service and relationship-building skills.
• Strong commercial awareness and negotiation skills.
• Excellent communication, organisation and project management skills.
• A proactive, self-motivated approach with a passion for delivering exceptional customer experiences.

What's on Offer

• £34,000+ basic salary.
• Uncapped commission with excellent earning potential.
• Ongoing training and professional development.
• Genuine opportunities for career progression.
• Supportive and collaborative team culture.
• Staff discounts and a comprehensive benefits package.
• The opportunity to build a long-term career with a leading business in the bathrooms and home improvement sector.