Sales Manager

Lexus Leicester; Bedford; On-site; GBP 80,000 - 100,000; Full time

Job summary

Lexus Leicester is seeking a Sales Manager to join their Bedford site, with a focus on leading the sales team and ensuring top-notch customer service in the automotive sector. The ideal candidate will have automotive sales management experience and be passionate about developing both their team and customer satisfaction levels.

Benefits

Training and career growth opportunities

Friendly atmosphere

Qualifications

• Experience in automotive sales management essential.
• Strong communication and customer service skills.
• Proven track record of achieving sales targets.

Responsibilities

• Lead the sales team ensuring customer satisfaction.
• Monitor performance against sales targets and develop action plans.
• Manage and develop individuals within the team.

Skills

Communication

Customer Service

Sales Management

People Skills

Job description

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Sales Manager

Toyota

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• Bedford, UK
• £80,000 - £100,000 yearly
• Jun 05, 2025

We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand.

The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 44 locations across the South East, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.

We are currently expanding our business and are now offering exciting opportunities to join the team as Sales Manager at our Bedford site. If you are an experienced Sales Manager looking for a new opportunity, then we want to hear from you!

Does this sound like you?

• Enjoy constantly meeting new people and building rapport and connections
• Have strong communication skills and enjoy presenting ideas to others
• Have Automotive Sales management experience and wish to build on this
• Have excellent customer service and sales experience
• Passionate about the automotive industry and wish to work for the largest manufacturer in the world

If so, then read on for more detailed role information!

Key Job Competencies

Lead the sales team

• Ensure all members of the Sales team understand the implications of The Toyota Way for their role and monitor their performance against customer service targets (e.g., CRS and Google Reviews)
• Lead the Sales team by demonstrating and encouraging skills and behaviours associated with Steven Eagell Group & The Toyota Way
• Ensure Sales team are focused on delivering Complete Customer Satisfaction at all times

Manage performance to achieve targets and improve

• Monitor individual and team performance against sales targets, review progress, and develop action plans
• Motivate the Sales team to ensure key activities are delivered to plan
• Manage the Sales Administration team to ensure processes and documentation meet standards and deadlines
• Review and improve sales processes to increase customer satisfaction and profitability
• Work with colleagues to resolve customer complaints

Manage and develop individuals

• Monitor training needs and ensure development plans are in place
• Address performance issues through coaching
• Assess potential recruits

Provide advice and sign-off on key issues

• Decide on display layout and vehicle mix for new/used cars
• Work with Parts/Aftersales Manager on accessory displays
• Approve part exchanges and used car purchases
• Manage vehicle standards for sale or display
• Negotiate with suppliers for best terms
• Control used car stock value and mix

Work as a full member of the dealership team

• Collaborate across teams to provide seamless customer service
• Follow up on sales opportunities
• Participate in management to advance the business
• Manage own customer base and cover for Sales Executives as needed

Brand

Toyota

Centre Name

Steven Eagell Toyota Bedford

Centre Profile

Part of the Steven Eagell Group, known for friendly atmosphere and outstanding service, offering training and career growth opportunities.

About Toyota

Committed to continuous improvement ('kaizen'), investing in people, and making a positive impact globally. Join us to be part of an innovative brand and make a difference.

Company Profile

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