Sales & Lettings Negotiator

Pat Robson & Co; Newcastle upon Tyne; On-site; GBP 28,000 - 33,000; Full time

Job summary

An exciting opportunity awaits at a leading estate agency in Newcastle upon Tyne! Join a dynamic Sales and Lettings team where your passion for property and exceptional customer service will shine. This role offers a supportive environment with comprehensive training, allowing you to thrive even without prior industry experience. You'll engage with clients, conduct viewings, and help match applicants with their dream homes. With clear progression opportunities and a competitive salary package, this is your chance to build a rewarding career in the property market. Take the first step towards a fulfilling journey with a respected name in the industry!

Benefits

Support for professional qualifications

Clear progression opportunities

Competitive salary with OTE

Qualifications

• Passionate about property and customer-focused.
• Highly organized with great attention to detail.

Responsibilities

• Registering applicants and matching them with properties.
• Conducting viewings and negotiating offers on properties.
• Ensuring compliance with GDPR and AML processes.

Skills

Customer Service

Sales Negotiation

Organizational Skills

Attention to Detail

Knowledge of GDPR

Education

Level 3 ARLA Residential Lettings and Property Management

The Sale of Residential Property examinations

Job description

At Pat Robson & Co, we currently have a rare and exciting opportunity to join our established Sales and Lettings team. Join a passionate, dynamic team with one of Newcastle’s leading Estate and Letting Agents.

Sales and Lettings Negotiator
Newcastle upon Tyne, NE2 2AD

• Full time, permanent
• Competitive salary with an OTE of £28,000+

Please Note: Applicants must be authorised to work in the UK

Pat Robson & Co is one of Newcastle’s premier Estate and Letting Agencies, serving the local community with exceptional property services. Known for our deep market knowledge and outstanding customer care, we’re proud to help people find their dream homes. With a strong reputation and a collaborative team culture, we provide the perfect environment for ambitious professionals to grow and succeed.

The Role

Reporting to the Assistant Head of Sales and Lettings, you’ll thrive in a fast-paced environment where delivering excellent customer service is essential.

Key Responsibilities:

• Registering applicants.
• Answering enquiries by phone and email.
• Matching applicants with properties based on their requirements.
• Ensuring all GDPR processes are carried out correctly.
• Sending out property details to applicants.
• Contacting vendors and completing AML checks.
• Booking and conducting sales and lettings viewings.
• Providing correct notice to tenanted/occupied properties.
• Negotiating offers on properties for sale and let.
• Agreeing sales for properties, requesting proof of funds, supporting documents and solicitors’ details.
• Working to agreed targets and deadlines and reporting on daily results to the Assistant Head of Sales and Lettings.
• Keeping up to date with operational updates and other company communications.
• Being aware of legislative changes within the sales and lettings industry and within the company.
• Liaising directly with the Vendors and Landlords on a weekly basis.
• Exceeding customer service expectations.
• Completing tasks set as part of a negotiator’s daily role.

At Pat Robson & Co, we believe in rewarding talent and hard work. We offer:

• Competitive basic salary with an OTE of £28,000+.
• Support for professional qualifications, including Level 3 ARLA Residential Lettings and Property Management and The Sale of Residential Property examinations.
• Clear progression opportunities.
• The chance to build your career with a respected name in the Newcastle property market.

The Ideal Candidate

We’re looking for someone who’s passionate about property and thrives in a busy, customer-focused environment. While property industry experience is a plus, it’s not essential—we provide comprehensive training!

About you:

• Highly organised with great attention to detail.
• A genuine interest in people and property.
• Ability to perform well under pressure in a demanding setting.
• A clean UK driving license.

Take the first step toward a rewarding career with Pat Robson & Co—apply now and join a team that values your growth and success!

You must be authorised to work in the UK. No agencies please.

Interviews to take place January 2025.