Sales Ledger Manager

VanRath; Derry/Londonderry; On-site; GBP 31,000 - 32,000; Full time

Job summary

VanRath is recruiting a Sales Ledger Manager in Derry to manage card administration, stock control, invoicing and reporting. You will oversee a small team, drive accuracy, and liaise with Credit Control to keep customer balances in check.

Key responsibilities include 24/7 stock control, depot stock reconciliation, maintaining local account files, coaching staff and producing weekly and monthly reports. Working hours are 37.5 per week with some Saturdays.

Qualifications

• At least two years' supervisory experience.
• Experience of motivating, coaching and training teams.
• A proven ability to produce reports and mentor staff.
• Strong administrative and organisational skills, with excellent attention to detail.
• Good IT skills, including email, Word and Excel.
• Excellent customer service skills and telephone manner.

Responsibilities

• Take overall responsibility for all card administration, including 24/7 fuel site stock control, reconciliation and sales invoicing.
• Oversee depot stock control and reconciliation, assisting with queries as they arise.
• Monitor 24/7 stock control, including product ordering, storage and handling.
• Organise and maintain local account master files.
• Manage local account card records and ensure they are kept up to date.
• Liaise with Credit Control regarding customer balances, credit terms and related queries.
• Take ownership of customer complaints and ensure they are resolved in a timely and efficient manner.
• Work closely with HR to ensure compliance with relevant policies and procedures.
• Identify training and skills gaps within the team and manage performance through regular appraisals.
• Assist with recruitment and the training of new employees where required.
• Train and mentor team members on ledger payment allocation, including cheque and BACS payments.
• Provide day-to-day mentoring and support to the team, answering queries and addressing coaching requirements.
• Ensure the team is aware of key competitors and their positioning within the marketplace.
• Produce weekly, monthly and quarterly site sales reports.
• Produce weekly, monthly and quarterly site stock reports.
• Produce monthly commission and bonus payment reports.
• Undertake any other duties for which you are competent or trained, as requested by the Directors.

Skills

Supervisory experience

Team coaching

Reporting

Attention to detail

IT skills (Word/Excel)

Customer service

Tools

Excel

Job description

Sales Ledger Manager

Location: Derry
Salary: 31-32k
Employment Type: Permanent

The Opportunity

We are currently recruiting for an experienced Sales Ledger Manager to join a well-established organisation based in Derry.
This is a varied role with responsibility for overseeing card administration, stock control and reconciliation, invoicing, reporting and the day-to-day management and development of a team.
The successful candidate will have strong organisational and people management skills, excellent attention to detail and the ability to work effectively with customers and colleagues across the business.

Key Responsibilities

• Take overall responsibility for all card administration, including 24/7 fuel site stock control, reconciliation and sales invoicing.
• Oversee depot stock control and reconciliation, assisting with queries as they arise.
• Monitor 24/7 stock control, including product ordering, storage and handling.
• Organise and maintain local account master files.
• Manage local account card records and ensure they are kept up to date.
• Liaise with Credit Control regarding customer balances, credit terms and related queries.
• Take ownership of customer complaints and ensure they are resolved in a timely and efficient manner.
• Work closely with HR to ensure compliance with relevant policies and procedures.
• Identify training and skills gaps within the team and manage performance through regular appraisals.
• Assist with recruitment and the training of new employees where required.
• Train and mentor team members on ledger payment allocation, including cheque and BACS payments.
• Provide day-to-day mentoring and support to the team, answering queries and addressing coaching requirements.
• Ensure the team is aware of key competitors and their positioning within the marketplace.
• Produce weekly, monthly and quarterly site sales reports.
• Produce weekly, monthly and quarterly site stock reports.
• Produce monthly commission and bonus payment reports.
• Undertake any other duties for which you are competent or trained, as requested by the Directors.

About You

The successful candidate will have:

• At least two years' supervisory experience.
• Experience of motivating, coaching and training teams.
• A proven ability to produce reports and mentor staff.
• Strong administrative and organisational skills, with excellent attention to detail.
• Good IT skills, including email, Word and Excel.
• Excellent customer service skills and telephone manner.

Hours

• 37.5 hours per week, with a one-hour unpaid lunch.
• Working hours will fall within the department's operating hours of 8:00am - 6:00pm, Monday to Friday.
• Saturday morning working may also be required when operationally necessary.