Sales Executive (Internal) – Doorsets & Ironmongery

DATIM; Chesterfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

DATIM is seeking a Sales Executive (Internal) in Chesterfield to support the Key Account Manager in delivering sales initiatives. The role entails managing sales activities, ensuring CRM accuracy, conducting outbound outreach, and supporting quotations. Ideal candidates will possess strong organizational skills and experience in sales support within a manufacturing or construction setting.

A successful candidate will maintain a clean sales pipeline and collaborate effectively with team members, contributing to the company's operational efficiency. This position offers a pathway to future Key Account or Pre-Construction roles.

Qualifications

• Experience in internal sales or commercial administration in construction or manufacturing.
• Strong skills in organization and document management.
• Proficient in CRM systems and Excel.

Responsibilities

• Qualify incoming enquiries based on company criteria.
• Conduct proactive outbound sales activities.
• Coordinate quotes and liaise with clients for accuracy.
• Maintain live and accurate CRM records.
• Prepare samples and submission documentation.

Skills

Organizational skills

Sales support

CRM management

Excel competence

Tools

HubSpot

Job description

Job Description

Sales Executive (Internal) – Doorsets & Ironmongery

Location: Chesterfield

Department: Sales

Reports To: Key Account Manager (KAM) & Pre-Construction Manager (PC)

Team Structure: Team of 3 (KAM + PC + Internal Sales Executive)

About DATIM Ltd

DATIM Ltd is a leading UK manufacturer of architectural internal Doorsets and Ironmongery, delivering compliance-led solutions into multi-room developments across apartments, student accommodation, hotels, MOD/Defence and framework projects.

Our business is built around predictability, reliability, and strong collaboration between Sales, Estimating, Production and Project Management.

We LISTEN. We MANUFACTURE. We DELIVER.

The Sales Executive (Internal) plays a critical role in ensuring the team operates with pace, structure and commercial discipline.

Role Overview

The Sales Executive (Internal) supports the Key Account Manager and Pre-Construction Manager in driving opportunity progression, quotation coordination, CRM accuracy and structured sales execution.

This Role Combines

• Proactive outbound sales activity.
• Pipeline and CRM management.
• Quote coordination and technical submission support.
• Commercial and administrative discipline.
• Cross-functional coordination.
• You are the operational engine within the Team of 3 – ensuring opportunities are qualified, processed accurately, and progressed with pace.

Key Responsibilities

Lead Qualification & Opportunity Management

• Qualify incoming enquiries using agreed GO / NO GO criteria.
• Ensure alignment with DATIM’s capability, capacity and commercial objectives.
• Identify additional tender opportunities and strengthen the pipeline.
• Progress live opportunities through structured follow-up activity.
• Maintain strong momentum on mid-to-late stage deals.

Outbound Sales Activity & Pipeline Progression

• Conduct structured outbound activity to progress live opportunities.
• Maintain consistent meaningful sales interactions (MSIs).
• Proactively chase tender returns, decision timelines and technical clarifications.
• Track and progress ironmongery and bundled project opportunities.
• Support the KAM in increasing depth of engagement across stakeholder groups.

Quotation Coordination & Technical Support

• Review incoming enquiry documentation for completeness.
• Engage clients to clarify missing or conflicting information.
• Convert architect door schedules into structured formats for quotation systems.
• Set up and maintain HubSpot and RTIS records accurately.
• Input data into quotation systems and coordinate estimated return dates.
• Liaise with Procurement for non-standard costings.
• Support ironmongery coding and cost alignment.
• Implement minor quotation amendments with urgency and accuracy.
• You act as the structured link between Sales, Estimating and Procurement to ensure accuracy and efficiency.

CRM & Data Discipline

• Maintain accurate and live CRM records (HubSpot).
• Ensure all communications, updates and deal statuses are recorded.
• Prepare structured pipeline updates for weekly team reviews.
• Track probability movement and support forecasting visibility.
• Maintain organised filing and audit-ready documentation.

Sample & Submission Coordination

• Prepare and coordinate sample boards for client presentations.
• Support technical and commercial submission packs.
• Ensure presentation materials align with DATIM brand standards.
• Assist in preparing documentation for framework and regulated submissions.

Process, Systems & Digital Efficiency

• Maintain structured enquiry and quotation workflows.
• Use AI tools where appropriate to improve document handling and schedule conversion.
• Assist in identifying data gaps or inconsistencies across documents.
• Support continuous improvement of quotation and sales processes.

Collaboration Within The Team Of 3

• Work in daily alignment with your KAM and PC.
• Ensure opportunities are prioritised correctly.
• Provide backstop cover during absence to maintain workflow continuity.
• Attend weekly pipeline meetings and record actions.
• Support operational handover preparation when orders are secured.
• This role requires maturity, ownership and accountability within the team structure.

Daily Operating Rhythm (Typical Structure)

• Morning: CRM review, administration, enquiry qualification.
• Prime time: Outbound follow-ups, pipeline progression, client engagement.
• Afternoon: Quotation coordination, document preparation, system updates.
• End of day: CRM accuracy check, next-day preparation.
• The focus is on structured activity, not reactive administration.

Experience & Background

• Experience in internal sales, sales support, estimating coordination or commercial administration within construction or manufacturing.
• Strong organisational and document-handling skills.
• Competent in Excel and CRM systems (HubSpot or similar).
• Experience with structured data handling and quotation systems advantageous.
• Exposure to Doorsets, ironmongery or building products beneficial (training provided).

What Success Looks Like

• A clean, accurate and live pipeline.
• Opportunities consistently progressed, not left idle.
• High-quality, accurate quotations.
• Strong support to the KAM and PC.
• Seamless collaboration with Estimating and Procurement.
• Reliable handovers to Project Management.
• A reputation as the operational backbone of the team.

Why This Role Matters

• The right work is qualified.
• Quotes are accurate and returned on time.
• The pipeline is visible and disciplined.
• The team operates with pace and professionalism.

This role is a development pathway into future Key Account or Pre-Construction positions for the right individual.