Sales Executive - Cross Sales

Worldpay; Gateshead; On-site; GBP 28,000 - 40,000; Full time

Job summary

Worldpay is seeking a Sales Executive to join the Cross Sales team and strengthen relationships with SMB customers. You will manage a portfolio, drive revenue growth, and execute account plans to maximise commercial outcomes.

You will lead engagements, perform regular business reviews, and forecast opportunities while collaborating with product specialists to deliver the best outcomes for customers and the business.

Qualifications

• Proven track record of growing customer relationships and delivering commercial results.
• Experience managing a portfolio of customers in a target-driven environment.
• Strong commercial acumen and customer-focused problem solving.

Responsibilities

• Manage a portfolio of SMB customers and act as the primary commercial contact.
• Drive revenue growth through cross-sell, upsell, and product penetration.
• Protect and grow recurring revenue while reducing churn.

Skills

Portfolio management

Commercial acumen

Relationship building

Customer-focused problem solving

Target driven

Energy and resilience

Job description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Sales Executive to join our ever-evolving Cross Sales team and help shape the future of global commerce.

About the team

The Cross Sales team drives revenue growth and customer retention across a portfolio of SMB customers by increasing product adoption, identifying new opportunities, and strengthening existing customer relationships.

What you’ll own

• A portfolio of SMB customers, acting as the primary commercial contact and building long-term customer relationships.
• Revenue growth and portfolio value through cross-sell, upsell and product penetration opportunities in line with your sales targets.
• Protecting and growing recurring revenue, proactively managing retention risks and reducing customer attrition.
• Developing and executing account plans, identifying growth opportunities and prioritising activity to maximise commercial outcomes.
• Managing the sales pipeline, progressing opportunities from identification through to close while maintaining accurate forecasting.
• Leading customer engagement, conducting regular business reviews and aligning solutions to customer needs and objectives.
• Delivering against revenue, retention and activity targets, maintaining high levels of productivity and performance.
• Maintaining accurate customer, opportunity and forecast data, ensuring strong pipeline visibility and reporting.
• Collaborating with product specialists and wider stakeholders to deliver the best outcomes for customers and the business.

What you’ll bring

• A track record of growing customer relationships and delivering commercial results.
• Experience managing a portfolio of customers within a target-driven environment.
• Strong commercial acumen and customer-focused problem-solving skills.
• The ability to balance revenue growth, customer retention and relationship management.
• Energy, resilience and accountability for delivering against ambitious targets.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections- it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.