Sales Executive - Auto Now Sawston

Vindis Group Ltd.; Cambridge; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Employee Car Scheme

Paid Birthday Leave

Enhanced Sick Pay

Wellbeing Support

Exclusive discounts

Job summary

Vindis Group Ltd. is seeking a Sales Executive to join its Cambridge team.

You will demonstrate the company’s commitment to exceptional customer service and drive sales through building strong relationships. As part of a long-established organisation, you’ll benefit from a supportive culture, development opportunities, and access to training within a respected automotive group, with a focus on delivering outstanding customer experiences daily, plus benefits like Employee Car Scheme, paid

Qualifications

• Motor industry experience is preferred.
• Customer-facing experience is required.
• Holding a full UK driving licence is essential.

Responsibilities

• Execute all elements of the Sales Experience per company standards.
• Maintain records accurately.
• Use tools to become a product area specialist.
• Champion customer service excellence and align with the communication strategy.
• Maximise opportunities to upsell relevant products and services.

Skills

Motor industry experience

Customer facing experience

Full UK driving licence

Job description

The Vindis Group is seeking to appoint a Sales Executive to join its team.

As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Company’s heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success #exceptional people.

Customer Obsession is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace internal & external customer service excellence; and will apply this knowledge effectively and consistently – whether individually, or by supporting a team environment.

In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer access to the Volkswagen Group UK’s National Learning Centre.

How we support our #Exceptional People:

All team members are provided with access to the following:

• Drive Our Brand – Enjoy or Employee Car Scheme with no deposit required after a qualifying period. Experience the joy of driving our brand products at unbeatable prices.
• Family First – Benefit from our Enhanced Parental Statutory Leave, giving you more time to bond with your loved ones.
• Celebrate You – Take your birthday off with Paid Birthday Leave - On us!
• Stay Healthy – Our enhanced Sick Pay ensures you’re taken care of when you need it most (based on length of Service).
• Wellbeing At Your Fingertips - Access to Help@Hand for quick and easy Online GP services, 24/7 access to our Employee Assistance Programme, exclusive retail discounts, legal and financial support, and comprehensive 360 wellbeing services.
• Peace Of Mind – Enjoy a life Assurance policy at no cost, brining peace to you and your loved ones.
• Exclusive Discounts – Take advantage of employee discounts on parts, vehicle MOT’s/Servicing, and vehicle purchases. Drive with confidence and savings!

Key Role Responsibilities:

As a Sales Executive, you will be an integral member of the Sales Team. Your key responsibilities will include:

• Executing all elements of the Sales Experience, in accordance with the expected methods/standards.
• Maintaining all records in a complete and accurate manner.
• Effectively utilising the tools and resources available to you to become a specialist in your area.
• Being integral in championing and maintaining a culture of customer service excellence; ensuring that the expectations and requirements of customers are delivered upon and demonstrate alignment with, and engagement in, a robust customer communication strategy.
• Maximising upon every available opportunity to improve the successes of your immediate team and the wider business by ensuring that customers are aware of any relevant and/or necessary additional products and services.

Prerequisites:

• Previous motor industry experience preferable
• Customer facing experience required
• Full UK driving licence required

This is an exciting opportunity for an individual that is seeking career development in an innovative and dynamic organisation.

Previous motor industry experience preferable and customer facing experience required