Sales Executive

Citygate Automotive Limited; Watford; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

In-house training academy

Vehicle purchase and discounts

Pension and life assurance

Holiday entitlement and cycle-to-work

Job summary

Citygate Automotive Limited in Watford is seeking a Sales Executive to join a modern, customer-focused team, delivering an outstanding customer experience and championing the Kia brand as part of our evolving sales operation.

You will manage inquiries, greet customers, qualify opportunities, and drive negotiations to close sales while maintaining strong relationships and a proactive approach.

Qualifications

• Experience in automotive sales is preferred.
• Strong communication and listening skills are essential.
• Self-motivated, proactive and professional with a results-driven mindset.

Responsibilities

• Manage and process incoming sales enquiries.
• Greet and engage with customers to understand needs.
• Log and qualify sales opportunities and follow up.
• Schedule appointments and handle correspondence.
• Maintain an accurate sales diary and demonstrate products.
• Appraise and test drive part-exchange vehicles.
• Conduct negotiations and close sales.

Skills

Excellent communication

Active listening

Sales experience

Self-motivation

Proactive attitude

Full driving licence

Job description

Role Overview

Are you committed, passionate about customer satisfaction, with a desire to succeed
We're looking for a Sales Executive to join our modern, customer-focused sales team, where a positive, collaborative culture drives success. Combined with the strength of the Kia brand, this is an unbeatable opportunity.

Kia is one of the fastest-growing automotive brands globally, recognised for its bold design philosophy, innovative technology, and commitment to sustainable mobility. With multi-billion-pound investment in electrification and a vision to become a leader in eco-friendly vehicles by 2030, Kia is redefining what drivers expect from modern mobility.

As a Sales Executive, you'll be a key part of this evolution championing the brand with confidence, delivering an outstanding customer experience, and embodying our core value of putting customers at the heart of everything we do.

Diversity and Inclusion

At Citygate Automotive, we're committed to being the best at everything we do including being an exceptional employer and fostering an inclusive workplace where everyone feels valued and supported.

We believe that diverse perspectives drive innovation, growth, and performance. That's why we actively promote equality, diversity, inclusion, and belonging across every aspect of our business. Ensuring that everyone has equal opportunities to thrive is a key focus for us in 2024 and beyond.

Key Responsibilities

As a Sales Executive, your main responsibilities will include:

• Managing and processing incoming sales enquiries
• Greeting and engaging with all customers
• Logging and qualifying sales opportunities
• Making follow‑up calls and scheduling appointments
• Handling customer correspondence
• Maintaining an accurate sales diary
• Presenting and demonstrating products and services
• Appraising and test driving part‑exchange vehicles
• Conducting negotiations and closing sales

What's In It for You

At Citygate, we believe a great workplace benefits everyone. We're proud to offer a wide range of employee benefits, including:

• Access to our in‑house training academy
• Access to The Volkswagen National Learning Centre for specific roles
• Electric Vehicle (EV) Training (Levels 1–4) for relevant roles
• Career progression opportunities across our brands and locations
• High street discounts and wellbeing resources
• Employee assistance programme
• Vehicle purchase, service, and parts discounts
• Employee referral scheme
• Pension, life assurance cover, competitive holidays, and cycle‑to‑work scheme

About You

If you have experience in automotive sales and you are looking for a new opportunity, we'd love to hear from you.

To be successful, you'll bring:

• Excellent communication and listening skills
• Previous experience working within a Sales environment in the automotive industry
• Self‑motivation and a proactive attitude
• Energy, enthusiasm, and professionalism
• A results‑driven mindset
• A full driving licence with at least one year of driving experience

Why Citygate

Citygate is a successful, privately owned business employing over 700 team members across London, Berkshire, Hertfordshire, and Buckinghamshire.

We partner with global brands including Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA, and Kia, and are proud to offer industry‑leading training and development opportunities.

As we continue to grow, our focus remains on helping our people grow with us.
Are you ready to start your Citygate journey?