Sales Executive

Puttshack; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading entertainment venue as a Sales Executive in London! Your role includes managing bookings, upselling, and ensuring guests have the best experience. We seek outgoing individuals with strong organizational skills and experience in sales. Benefit from a vibrant work environment and various perks, including free golf and discounts on food and drink.

Benefits

Free golf & 50% discount on food and drink for up to 6.

Discretionary annual bonus.

Continuous development and onboarding plan.

Medicash health cashback benefits.

Refer a friend bonus up to £500.

Enhanced maternity & paternity leave.

Generous expense policy.

Team socials throughout the year.

Qualifications

• Previous experience as a sales executive or in a similar position.
• Computer literate and effective communicator via phone and email.
• Hospitality sector experience is preferred.

Responsibilities

• Respond to a high volume of inbound calls and online inquiries.
• Maximize revenue through upselling and managing reservations.
• Ensure accurate recording of customer details.

Skills

Organisational skills

Attention to detail

Time management

Communication

Sales skills

Tools

CRM system

Job description

Social network you want to login/join with:

To be the universal answer to the question ‘Where should be get together?’

Our Mission

To create lasting memories for people of all generations through a shared, world- class entertainment experience.

Our Values

• Bring your ‘A’ game - We strive for excellence in everything we do.
• Lead the Way - Our associates embrace and are inspired by change.
• Own the Fun - We revel in our guests’ enjoyment.
• Care Deeply - We take great care of our guests, our associates and the communities we call home.

Location:Puttshack Venue

Hours:45 hours per week including 1-hour break per day.

Reporting to: Head of Sales

Role:

We are looking for a Sales Executive in our venue, who will be responsible for answering our inbound calls and picking up our enquirers from our booking system. You will convert enquirers through to bookings, maximising SPH through up-selling and minimum spends, manage your enquirers through to completion including pre-orders and payments so a good attention to detail is essential.

Key Areas of responsibility

• Respond to a high volume of inbound calls and online enquiries.
• Ensure guests receive the ultimate Puttshack experience by offering the most appropriate products and setup available based on their requirements
• Maximise revenue by converting enquiries, recognising business prospects and upselling
• Ensure every detail of a customer’s reservation has been accurately recorded following established procedures

Who you are:

• An outgoing individual with a bubbly and positive personality
• Must be computer literate and able to communicate effectively via phone and email
• Exceptional organisational and administration skills with a superior attention to detail
• A self-starter with strong time management and multitasking skills
• Ability to build rapport quickly and create professional, sustainable relationships
• A fast learner with a proactive approach

Qualifications and Experience:

• Previous experience using a CRM system
• Currently an overachieving sales executive ready to take the next step up or a current senior sales executive looking for a new challenge
• Preferably with experience in the hospitality sector
• Free golf & 50% discount on food and drink for up to 6.
• Discretionary annual bonus
• Onboarding plan to set you up for success!
• Access to continuous development through a blended learning approach.
• Access to Medicash – Our health Cash back benefits platform! Includes, Dental Cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, medicash discount perks and much more!
• Refer a friend – Up to £500 referral fee* (T&Cs apply)
• Enhanced maternity & Paternity *
• Generous expense policy (T&Cs apply)
• Enrolment to our communication community – PuttApp
• Wagestream membership - access 50% of your wages as you work, building pots and financial support.
• Team socials to join throughout the year!

If you feel that you can lead the way in the position as a Sales Executive and bring your a-game through the essential requirements, apply today to be considered!