Sales Executive

Puttshack UK; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading entertainment company is seeking a Sales Executive in London to enhance customer experience and drive sales. This entry-level position requires an outgoing personality, excellent customer service skills, and attention to detail, ideal for those looking to advance in the hospitality sector. With competitive benefits like discounts and flexible working, it's a great opportunity for those ready to step up in their career.

Benefits

Free golf & 50% discount on food and drink for up to 6

Hybrid working

20 days holiday plus bank holidays

Discretionary annual bonus

Continuous development opportunities

Health cashback benefits platform

Refer a friend bonus

Enhanced maternity & paternity

Generous expense policy

Team socials throughout the year

Qualifications

• Must be computer literate, effective communication skills required via phone and email.
• Previous sales experience and strong attention to detail essential.
• A bubbly and outgoing personality is important.

Responsibilities

• Respond to a high volume of inbound calls and online enquiries.
• Achieve quarterly sales targets and maximize revenue.
• Ensure every detail of a customer’s reservation is accurately recorded.

Skills

Customer Service

Organizational Skills

Communication

Sales

Education

Experience in Hospitality

Experience with CRM systems

Job description

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Our Vision

To be the universal answer to the question ‘

Where should be get together?’

Our Mission

To create lasting memories for people of all generations through a shared, world- class entertainment experience.

Our Vision

To be the universal answer to the question ‘Where should be get together?’

Our Mission

To create lasting memories for people of all generations through a shared, world- class entertainment experience.

Our Values

• Bring your ‘A’ game - We strive for excellence in everything we do.
• Lead the Way - Our associates embrace and are inspired by change.
• Own the Fun - We revel in our guests’ enjoyment.
• Care Deeply - We take great care of our guests, our associates and the communities we call home.
  
  

Location: Puttshack Venue

Hours: 45 hours per week including 1-hour break per day.

Reporting to: Head of Sales

Role

We are looking for a Sales Executive in our venue, who will be responsible for answering our inbound calls and picking up our enquirers from our booking system. You will convert enquirers through to bookings, maximising SPH through up-selling and minimum spends, manage your enquirers through to completion including pre-orders and payments so a good attention to detail is essential.

Key Areas of responsibility

• Respond to a high volume of inbound calls and online enquiries.
• Ensure guests receive the ultimate Puttshack experience by offering the most appropriate products and setup available based on their requirements
• Achieve quarterly sales targets
• Maximise revenue by converting enquiries, recognising business prospects and upselling
• Ensure every detail of a customer’s reservation has been accurately recorded following established procedures
  
  

Who You Are

• An outgoing individual with a bubbly and positive personality
• Must be computer literate and able to communicate effectively via phone and email
• Exceptional customer service skills
• Exceptional organisational and administration skills with a superior attention to detail
• A self-starter with strong time management and multitasking skills
• Ability to build rapport quickly and create professional, sustainable relationships
• A fast learner with a proactive approach
  
  

Qualifications And Experience

• Previous experience using a CRM system
• Currently an overachieving sales executive ready to take the next step up or a current senior sales executive looking for a new challenge
• Preferably with experience in the hospitality sector
  
  

Offerings

• Free golf & 50% discount on food and drink for up to 6.
• Hybrid working
• 20 days holiday plus bank holidays
• Discretionary annual bonus
• Onboarding plan to set you up for success!
• Access to continuous development through a blended learning approach.
• Access to Medicash – Our health Cash back benefits platform! Includes, Dental Cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, medicash discount perks and much more!
• Refer a friend – Up to £500 referral fee* (T&Cs apply)
• Enhanced maternity & Paternity *
• Generous expense policy (T&Cs apply)
• Enrolment to our communication community – PuttApp
• Wagestream membership - access 50% of your wages as you work, building pots and financial support.
• Team socials to join throughout the year!
  
  

If you feel that you can lead the way in the position as a Sales Executive and bring your a-game through the essential requirements, apply today to be considered!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitality

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