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Walker Humphrey Ltd is seeking a Sales Executive to join their team in Leeds. The role involves managing client portfolios, achieving sales targets, and delivering excellent customer service. Ideal candidates will have a strong customer focus and willingness to learn in a fast-paced environment.
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Helping to achieve and maintain our culture of friendly and excellent customer service, by taking
personal responsibility and ownership of always delivering to the highest possible standards in all
areas to all of our customers.
1. Responsibility for a portfolio of clients, ensuring that customers are contacted in line with the
company’s CRM call schedule.
2. Actively take sales orders whilst upselling products to achieve sales targets and maximise
margin.
3. Responsibility for processing sales orders in a timely and accurate manner, ensuring that the
transport department obtains the correct data for order picking in line with the company’s
4. Helping to build good customer relations and generate new sales leads.
5. Reporting on sales performance using in house systems to identify upwards & downwards
6. Proactively contact lapsed customers to increase sales achieving targets set by the company.
7. Working closely with your Senior Telesales / Manager & BDM’s to discuss product
information, pricing and out of stock items to ensure customers receive possible alternative
options on time for their delivery day.
8. Responsibility for running daily Sage reporting to ensure all sales orders have been
dispatched as per date promised, and all back orders have been logged with the new agreed
delivery date.
9. Working as part of a team in a friendly and professional manner.
10. Liaising with the Senior Telesales / Manager, BDM’s, and Credit Control regarding any issues
with customer accounts including accounts that have exceeded their credit limits or reduced
levels of spending and dormant accounts.
11. Working closely with key suppliers, where appropriate. Handling sensitive information in a
confidential manor.
12. Helping to promote internal & supplier offers, such as money off deals and new product
13. Carrying out this list of duties effectively and efficiently.
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