Sales Executive

GET STAFFED ONLINE RECRUITMENT LIMITED; Ipswich; On-site; GBP 23,000 - 27,000; Full time

Job summary

A fast-growing business in Needham Market is seeking a Sales Executive to enhance their sales team. The role involves guiding clients through their purchasing journey, ensuring excellent customer service, and collaborating with technical teams. Candidates with strong communication skills and a passion for customer service will find this an exciting opportunity.

Benefits

25 Days annual leave + bank holidays

Pension Contributions

Collaborative team culture

Qualifications

• Experience in telesales, customer service or sales support roles.
• Familiarity with helpdesk or CRM software platforms.
• Interest or experience in wireless networking (not essential).

Responsibilities

• Provide end-to-end sales support from pre-sales to post-sales.
• Respond to sales inquiries professionally via phone and email.
• Collaborate with the technical team to recommend products.

Skills

Attention to detail

Communication

Problem-solving

Tools

Helpdesk software

CRM software

Job description

Sales Executive

Location: Needham Market, Suffolk

Job Type: Permanent

Salary: From £23.5k - £27k

Our client is looking for a talented and driven individual to contribute to their continued growth and success.

Working alongside their technical sales team, you’ll play a vital role in guiding clients through their purchasing journey, from initial enquiry to post-sale follow-up, ensuring they receive accurate advice, timely support and a high standard of service.

This is an excellent opportunity for someone with strong communication skills and a passion for customer service.

Key Responsibilities:

• Provide end-to-end sales support, from pre-sales consultation to post-sales communication.
• Respond promptly and professionally to sales enquiries via phone and email.
• Collaborate with the technical team to recommend products that meet client requirements in terms of performance, price, and availability.
• Build and maintain strong relationships with clients by understanding their business needs.
• Represent our client at trade shows, conferences, and marketing events when required.

What They’re Looking For:

• Excellent attention to detail.
• Clear, articulate communication skills (both written and verbal).
• A methodical approach to problem-solving.
• Ability to work independently and as part of a focused team.

Desirable Experience:

• Previous experience in telesales, customer service or sales support roles (both outbound and inbound).
• Familiarity with helpdesk or CRM software platforms.
• Interest or experience in wireless networking and technology (not essential - full training and vendor certifications can be provided).

Why Join Our Client:

• Be part of a fast-growing business with a strong reputation in the industry
• Supporting and collaborative team culture
• 25 Days annual leave + bank holidays
• Pension Contributions

If you have experience as a Sales Representative, Sales Associate, Sales Advisor, Sales Consultant, Sales Engineer, Customer Success Manager or Account Manager, our client would love to hear from you.