Sales Executive

Zachary Daniels; Greater London; On-site; GBP 38,000 - 48,000; Full time

Job summary

Zachary Daniels is seeking a Sales Executive for a prestigious New Bond Street boutique. You will cultivate long-term client relationships, drive new business opportunities, and provide personalised service to a global luxury clientele.

The role requires a minimum of four years in luxury retail, a proven sales record, and strong interpersonal skills. CRM/clienteling experience is advantageous, with a commission-linked progression and clear career growth.

Qualifications

• Minimum 4 years of experience in luxury retail.
• Proven track record of delivering strong personal sales performance.
• Excellent interpersonal and relationship-building skills.
• Commercial mindset with a drive for business development.
• Experience using CRM/clienteling tools is a plus.

Responsibilities

• Build and nurture long-term relationships with new and existing clients, developing a loyal customer base.
• Consistently achieve boutique sales targets while maintaining exceptional client service.
• Deliver a tailored and memorable in-boutique experience to an international luxury clientele.

Skills

Luxury retail

Sales targets

Relationship building

Customer service

Storytelling

Tools

CRM

Job description

An exceptional opportunity has arisen to join one of the most respected luxury retail maisons on New Bond Street. Due to internal promotions and continued commercial success, the boutique is seeking a driven and client-focused Sales Executive to join its high-performing team.

This role would suit a sales professional who thrives on building long-term client relationships, developing new business opportunities, and delivering an exceptional level of personalised service within a luxury retail environment.

Working within a prestigious flagship boutique, you will represent a brand synonymous with craftsmanship, heritage and innovation, engaging a global clientele and delivering memorable client experiences.

Key Responsibilities

Client Development

• Build and nurture long-term relationships with both new and existing clients, developing a loyal and repeat customer base.
• Proactively drive business development through networking, client outreach and CRM engagement.

Sales Performance

• Consistently deliver against individual and boutique sales targets while maintaining the highest standards of client service.
• Identify opportunities to maximise sales through storytelling, product knowledge and personalised recommendations.

Client Experience

• Deliver a highly tailored and memorable in-boutique experience to an international luxury clientele.
• Act as a trusted advisor, guiding clients through purchases with authenticity and passion.

CRM & Clienteling

• Maintain detailed client profiles and use CRM tools effectively to drive follow-up activity, appointments and private viewings.

Product & Brand Knowledge

• Develop a deep understanding of the brand's craftsmanship, heritage and collections in order to communicate the story behind each piece.

Profile

Minimum 4 years' experience within luxury retail (essential)

Proven track record of delivering strong personal sales performance

Exceptional interpersonal and relationship-building skills

Commercial mindset with a strong drive for business development

Experience using CRM systems and clienteling tools

Natural storyteller who enjoys engaging clients and creating memorable experiences

A genuine willingness to learn, develop and grow within a luxury environment

Experience within watches or jewellery would be advantageous, though it is not essential.

Package

Salary £38,000 - £48,000 depending on experience

Competitive commission structure

Opportunity to join a prestigious New Bond Street boutique with clear career progression