Sales Executive

The Breakfast Group; Greater London; In loco; GBP 24.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly pay

Pension scheme

Free meals on shift

Share of service charge

Staff discount 50% across sites

Healthy work-life balance

Fun working environment

Development opportunities

Descrizione del lavoro

The Breakfast Group are seeking an enthusiastic Host to join our team at Lucy Wong Cocktail Bar in London. You will manage reservations, greet guests, and provide a welcoming atmosphere while handling daily enquiries with a strong focus on exceptional customer service.

Experience with Sevenrooms, phone etiquette, and a proactive, team-oriented approach are essential to help drive bookings and guest satisfaction across our venues.

Competenze

• Experience using Sevenrooms.
• Phone etiquette and ownership of calls to convert inquiries into bookings.
• Ability to provide a welcoming atmosphere and customer experience.
• Ability to manage reservations and walk-ins on the day/evening.
• Willingness to deliver business goals and work as a team player.
• Excellent communication skills and impeccable attention to detail.
• Capable of handling around 200 enquiries per day.

Conoscenze

Sevenrooms

Phone etiquette

Welcoming atmosphere

Reservation management

Walk-ins management

Team player

Excellent communication

Attention to detail

Handle high enquiries

Descrizione del lavoro

The Breakfast Group was founded in 1991 and for over 30 years have operated some of the most vibrant and unique venues in London, bringing passion for creating experiences by designing memorable spaces for busy Londoners to meet, greet and have much-needed catch-ups.
Our front of house, back of house, and back-office teams reflect this passion, bringing flair and creativity to each venue to serve fantastic food, drinks, and ambience to everyone who walks through our doors. Each venue is entirely individual, so we've got somewhere to suit everyone, whether you're looking for somewhere to celebrate a special occasion or the perfect spot for a weekend brunch.
The Breakfast Group are proud to operate some of London's award-winning bars and restaurants. With over 30 years of experience in the industry and a fantastic team behind us, we know how to show hungry and thirsty Londoners a good time.

We are currently looking for an enthusiastic Host to join our fantastic team at The Breakfast Group and have the opportunity to grow within our expanding group of venues.

What are we looking for from ideal candidate?

• Experience using Sevenrooms
  
• Phone Etiquette, take ownership all of phone calls, turn potential bookings into confirmed ones
• Ability to provide welcoming atmosphere and customer experience
• Ability to manage reservations and walk-ins on the day/evening
• Willingness to deliver business goals
• Passion for hospitality
• Emailing, daily mailbox management.
• Being able to work as a team player
• Excellent communication skills
• Impeccable attention to detail
• Ability to work under pressure, handling around 200 enquiries per day

What we offer in exchange?

• A competitive, industry leading salary package
• Weekly pay
• Healthy work-life balance
• Pension scheme
• Fun working environment
• Free meals on shift
• Share of service charge
• 50% staff discount across every site of the group
• An opportunity to develop your role and grow with the group
• Ability to provide welcoming atmosphere and customer experience
  

The Venue

Lucy Wong Cocktail Bar is set to open its doors in February 2023. But who is Lucy Wong?
Lucy Wong is a tribute to the 1957 novel 'The World of Suzie Wong' by Richard Mason. Lucy Wong is the imagined daughter of the novel's title character, Suzie Wong, a Hong Kong Madame, who's relationship with an English artist makes her aspire to give her daughter, Lucy, a better life in London. Lucy keeps much of her mother's Hong Kong heritage alive in her luxurious central London apartment where she hosts lavish parties for her society friends.
Lucy Wong will bring back a decadent timeless glamour to Rathbone Place with decor inspired by Chinese design, with cocktails & food informed by traditional Cantonese cuisine with a contemporary twist.
Lucy Wong is renowned for the exclusive parties she throws for her friends in her underground apartment on the other side of Soho. Her apartment reflects her vibrant and complex personality. The clash of East & West at the heart of her being. Textured and rich with artefacts that reflect, not only her own history, but that of her mother's as well. Her apartment brings together things both old and new to explore and admire.
By stepping through the door, you will enter the world of Lucy Wong as if arriving at one of her infamous parties just after the host herself has left for another glamorous engagement.